FAQs & Troubleshooting
Latest |
184 Results
- 104.07.2024I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 204.07.2024Brother iPrint&Scan cannot find my Brother machine (macOS)
- 327.06.2024The scanning speed is slow when scanning from my machine. (Windows)
- 414.06.2024Cannot Print XX or Print Unable XX
- 505.06.2024I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 622.05.2024(Video) Update the Driver or Firmware for your Brother machine
- 722.05.2024(Video) When I print photos, the color quality is not good.
- 814.02.2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 931.01.2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 1010.01.2024What is the default password for my Brother machine?
- 1104.01.2024(Video) How to Email Print
- 1204.01.2024Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 1304.01.2024Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 1404.01.2024Install the Brother iPrint&Scan application (for mobile device)
- 1504.01.2024(Video) Set up your Brother machine
- 1604.01.2024(Video) Load A4/Letter papers
- 1704.01.2024(Video) Fill the ink tanks
- 1804.01.2024(Video) Load Envelopes
- 1922.09.2023I cannot scan via network.
- 2025.08.2023Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 2110.08.2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 2205.07.2023I cannot print on a wireless (Wi-Fi) network (Mac)
- 2327.06.2023I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 2408.06.2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 2506.06.2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 2606.06.2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 2701.06.2023Add your Brother machine with AirPrint (macOS)
- 2801.06.2023Delete print jobs from the print queue.
- 2916.05.2023I cannot print from my computer via USB.
- 3019.04.2023I cannot install the Brother software (Mac)
- 3107.04.2023I cannot print on a wireless (Wi-Fi) network (Windows)
- 3206.04.2023The printer status is Offline or Paused.
- 3327.03.2023Change the printer driver settings (Windows)
- 3427.03.2023"Offline" appears on the Status Monitor. (Windows)
- 3527.03.2023Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 3627.03.2023Install the built-in drivers (For Windows 8 and Windows 10)
- 3715.02.2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 3814.02.2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 3919.12.2022Check ink level, then press [OK]
- 4019.12.2022Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 4119.12.2022Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 4219.12.2022Refill Ink
- 4319.12.2022One or more of my colors are not printing (blank).
- 4419.12.2022Improve poor print quality.
- 4519.12.2022Ink Low
- 4619.12.2022When I print photos, the color quality is not good.
- 4719.12.2022Can third party ink be used to refill the ink tanks?
- 4813.12.2022How to identify your Operating System (OS).
- 4920.10.2022How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 5013.10.2022Print the Network Configuration Report