FAQs & Troubleshooting
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186 Results
- 1(Video) Set up your Brother machine
- 2Refill Ink
- 3I cannot install the printer driver or print in Windows 11.
- 4Check the Print Quality
- 5I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 6I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7(Video) Load A4/Letter papers
- 8(Video) Fill the ink tanks
- 9My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 10(Video) How to Email Print
- 11Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 12Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 13Printer Jam or Paper Jam
- 14I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 15Check ink level, then press [OK]
- 16Install the Brother iPrint&Scan application (for mobile device)
- 17Delete print jobs from the print queue.
- 18Cannot Print XX or Print Unable XX
- 19I cannot install Brother drivers on Debian 10 or later (Linux)
- 20I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 21I cannot print on a wireless (Wi-Fi) network (Windows)
- 22I cannot print on a wireless (Wi-Fi) network (Mac)
- 23Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 24Change the Print Options to Improve Your Print Results
- 25Check the Print Alignment from Your Brother Machine
- 26(Video) Load Envelopes
- 27Printing/ Scanning with a mobile device
- 28How to identify your Operating System (OS).
- 29I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
- 30Set up your Brother machine on a wireless network (Windows/macOS)
- 31Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 32I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 33The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 34The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 35Add your Brother machine with AirPrint (macOS)
- 36Wireless setup is requesting a WPS PIN to complete the setup
- 37Other Problems
- 38How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 39Load Documents in the Automatic Document Feeder (ADF)
- 40The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 41Sleep
- 42Protect your Brother machine against unauthorised access over the network
- 43Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 44I cannot find some option in the Printing preferences. (For Windows)
- 45Copy an ID Card
- 46Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 47Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 48Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 49Reduce Printing Noise
- 50Change the printer driver settings (Windows)