FAQs & Troubleshooting
Popular |
184 Results
- 1(Video) Fill the ink tanks
- 2(Video) Load A4/Letter papers
- 3I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 4Install the Brother iPrint&Scan application (for mobile device)
- 5Printer Jam or Paper Jam
- 6(Video) How to Email Print
- 7The printer status is Offline or Paused.
- 8The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 9Brother iPrint&Scan cannot find my Brother machine (macOS)
- 10(Video) Set up your Brother machine
- 11Refill Ink
- 12Add your Brother machine with AirPrint (macOS)
- 13(Video) Update the Driver or Firmware for your Brother machine
- 14My Brother machine could not be found over the network when I installed drivers on my computer.
- 15(Video) Load Envelopes
- 16Document Jam
- 17Other Problems
- 18Access Web Based Management
- 19Printing/ Scanning with a mobile device
- 20Cannot Print XX or Print Unable XX
- 21I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 22My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 23I cannot save a file downloaded from the Brother support website (For Windows)
- 24I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 25What driver package format is supported by my Linux distribution?
- 26Cannot print after a Windows 10 update (June 2020)
- 27Set up your Brother machine on a wireless network (Windows/macOS)
- 28How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 29Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 30Check the Print Alignment from Your Brother Machine
- 31Load Documents in the Automatic Document Feeder (ADF)
- 32The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 33No Paper / No Paper Fed / No Paper T1
- 34The scanning speed is slow when scanning from my machine. (Windows)
- 35I cannot print full-page photos or images using Email Print.
- 36Check ink level, then press [OK]
- 37Check the remaining ink or toner level (Linux)
- 38Wireless setup is requesting a WPS PIN to complete the setup
- 39Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 40Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 41Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 42Load Paper in the Manual Feed Slot
- 43Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 44Paper Size Mismatch / Size Mismatch
- 45Print using only the black ink tank when the Color tanks have run out.
- 46Cover is Open
- 47My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 48Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 49Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 50Important points for specifying the scan area (Linux)