FAQs & Troubleshooting
Latest |
226 Results
- 5123.06.2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 5220.06.2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 5320.06.2022Print on Both Sides of the Paper Manually (Manual 2-sided Printing).
- 5409.05.2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 5514.04.2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5613.04.2022Uninstall the Brother Software and Drivers (Windows)
- 5711.04.2022Wireless setup is requesting a WPS PIN to complete the setup
- 5811.04.2022My Brother machine could not be found over the network when I installed drivers on my computer.
- 5907.04.2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 6001.04.2022Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 6101.04.2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 6224.03.2022I cannot find some option in the Printing preferences. (For Windows)
- 6324.03.2022I cannot save a file downloaded from the Brother support website (For Windows)
- 6417.03.2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 6527.12.2021Brother iPrint&Scan cannot find my Brother machine (macOS)
- 6615.12.2021I cannot connect my machine to a Windows 11 computer via USB.
- 6715.11.2021I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 6810.11.2021Open the Control Panel (For Windows)
- 6914.10.2021Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 7012.10.2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 7128.07.2021What is AirPrint?
- 7231.03.2021I cannot find some options in the Print dialog box (macOS 11 or later)
- 7324.03.2021Set up your Brother machine on a wireless network.
- 7422.03.2021Low Temperature
- 7519.03.2021I get a TS error when trying to print on a wireless network.
- 7619.03.2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7702.03.2021The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7818.02.2021When I print photos, the color quality is not good.
- 7908.01.2021How do I print since Google Cloud Print is discontinued?
- 8029.12.2020Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 8124.12.2020Printing/ Scanning with a mobile device
- 8224.12.2020Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 8316.11.2020I cannot print from Google Cloud Print™.
- 8414.09.2020What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 8519.08.2020When I update the firmware, my machine's screen shows vertical bar or its LEDs indicate an error.
- 8627.07.2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 8716.07.2020Cannot print after a Windows 10 update (June 2020)
- 8816.07.2020Updating my machine's firmware using the "Firmware Update" menu or Brother iPrint&Scan results in an error.
- 8906.07.2020Scan using XSane or GIMP (Linux)
- 9006.07.2020Important points for specifying the scan area (Linux)
- 9106.07.2020What driver package format is supported by my Linux distribution?
- 9229.06.2020Sleep
- 9302.06.2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 9402.06.2020Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 9528.05.2020Paper Size Mismatch / Size Mismatch
- 9628.05.2020Out of Memory
- 9713.05.2020Firewall port requirements of the Scan Key Tool (Linux)
- 9811.05.2020Enable the Brother machine's network interface.
- 9906.04.2020I installed scan-key-tool, but it does not work. (Linux)
- 10006.04.2020Delete a network scanner entry. (Linux)