FAQs & Troubleshooting
Latest |
173 Results
- 105.11.2024I cannot install the printer driver or print in Windows 11.
- 224.10.2024The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 315.10.2024I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
- 403.10.2024Check the firmware version.
- 527.08.2024Where can I download Brother iPrint&Scan application for Mac?
- 604.07.2024Update the Driver or Firmware for your Brother machine
- 727.06.2024The scanning speed is slow when scanning from my machine. (Windows)
- 805.06.2024I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 922.05.2024(Video) When I print photos, the color quality is not good.
- 1001.03.2024Print the Network Configuration Report
- 1101.03.2024Configure Network Settings Using the Control Panel
- 1201.03.2024Other Problems
- 1301.03.2024Change the Print Options to Improve Your Print Results
- 1401.03.2024Check the Print Alignment from Your Brother Machine
- 1501.03.2024Check the Print Quality
- 1601.03.2024Clean the Base Pad
- 1701.03.2024Load Documents on the Scanner Glass
- 1801.03.2024Scan to an Editable Text File Using OCR
- 1901.03.2024Set the Machine to Power Off Automatically
- 2001.03.2024Copy an ID Card
- 2101.03.2024Reduce Printing Noise
- 2201.03.2024Print the WLAN Report
- 2301.03.2024Load Paper in the Manual Feed Slot
- 2401.03.2024Clean the Paper Pick-up Rollers
- 2501.03.2024Clean the Print Head from Your Brother Machine
- 2601.03.2024Clean the Paper Feed Rollers
- 2701.03.2024Reset Your Machine
- 2801.03.2024Set the Date and Time
- 2901.03.2024Clean the Scanner
- 3001.03.2024Reset the Network Settings to Factory Settings
- 3101.03.2024Paper is Jammed Inside the Machine
- 3228.02.2024Uninstall the drivers. (macOS 13 or greater)
- 3315.02.2024Uninstall the ICA driver (macOS 10.13 - macOS 12).
- 3414.02.2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 3531.01.2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 3610.01.2024What is the default password for my Brother machine?
- 3704.01.2024(Video) How to Email Print
- 3804.01.2024Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 3904.01.2024(Video) Change the Copy Shortcut button settings
- 4004.01.2024Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 4104.01.2024Install the Brother iPrint&Scan application (for mobile device)
- 4204.01.2024(Video) Set up your Brother machine
- 4304.01.2024(Video) Load A4/Letter papers
- 4404.01.2024(Video) Fill the ink tanks
- 4504.01.2024(Video) Load Envelopes
- 4604.01.2024(Video) Copy an ID Card
- 4722.09.2023I cannot scan via network.
- 4825.08.2023Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 4910.08.2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 5027.06.2023I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)