FAQs & Troubleshooting
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171 Results
- 1Paper is Jammed Inside the Machine
- 2(Video) Load A4/Letter papers
- 3Other Problems
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5The scanning speed is slow when scanning from my machine. (Windows)
- 6I cannot install Brother drivers on Debian 10 or later (Linux)
- 7I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 8Why do the color ink tanks run out of ink even though I never or rarely print in color?
- 9Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 10Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 11Install the Brother iPrint&Scan application (for mobile device)
- 12How to identify your Operating System (OS).
- 13(Video) When I print photos, the color quality is not good.
- 14What is the recommended paper?
- 15Error and Maintenance LED Indications
- 16Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 17I cannot print full-page photos or images using Email Print.
- 18(Video) How to Email Print
- 19(Video) Change the Copy Shortcut button settings
- 20Cannot print after a Windows 10 update (June 2020)
- 21How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 22(Video) Set up your Brother machine
- 23(Video) Load Envelopes
- 24Delete print jobs from the print queue.
- 25Printer Jam or Paper Jam
- 26Improve poor print quality.
- 27Refill Ink
- 28Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 29Out of Memory
- 30Clean the Scanner
- 31Can I send a print job to multiple machine email addresses using Email Print?
- 32I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 33Configure and use the Scan Key Tool (Linux)
- 34I cannot print on a wireless (Wi-Fi) network (Mac)
- 35Check the Print Quality
- 36Load Documents on the Scanner Glass
- 37Access Web Based Management
- 38My Brother machine could not be found over the network when I installed drivers on my computer.
- 39(Video) Fill the ink tanks
- 40Download a file from the "Downloads" section and save it to Windows 8 computer.
- 41Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 42I cannot scan via network.
- 43My machine does regular cleaning cycles in the night. How can I correct this?
- 44Paper Size Mismatch / Wrong paper size
- 45Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 46Reset Your Machine
- 47What is the default password for my Brother machine?
- 48My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 49Configure the Scan to Email Feature (Linux)
- 50Change the brscan5 scan settings using XSane (Linux)