FAQs & Troubleshooting
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180 Results
- 105.06.2024I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 222.05.2024(Video) The Wi-Fi LED light does not flash when I press and hold the Wi-Fi button.
- 322.05.2024(Video) When I print photos, the color quality is not good.
- 401.03.2024Print the Network Configuration Report
- 501.03.2024Configure Network Settings Using the Control Panel
- 601.03.2024Other Problems
- 701.03.2024Change the Print Options to Improve Your Print Results
- 801.03.2024Check the Print Alignment from Your Brother Machine
- 901.03.2024Check the Print Quality
- 1001.03.2024Clean the Base Pad
- 1101.03.2024Load Documents on the Scanner Glass
- 1201.03.2024Scan to an Editable Text File Using OCR
- 1301.03.2024Set the Machine to Power Off Automatically
- 1401.03.2024Copy an ID Card
- 1501.03.2024Reduce Printing Noise
- 1601.03.2024Print the WLAN Report
- 1701.03.2024Load Paper in the Manual Feed Slot
- 1801.03.2024Clean the Paper Pick-up Rollers
- 1901.03.2024Clean the Print Head from Your Brother Machine
- 2001.03.2024Clean the Paper Feed Rollers
- 2101.03.2024Reset Your Machine
- 2201.03.2024Set the Date and Time
- 2301.03.2024Clean the Scanner
- 2401.03.2024Reset the Network Settings to Factory Settings
- 2501.03.2024Paper is Jammed Inside the Machine
- 2628.02.2024Uninstall the drivers. (macOS 13 or greater)
- 2715.02.2024Uninstall the ICA driver (macOS 10.13 - macOS 12).
- 2814.02.2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 2931.01.2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 3010.01.2024What is the default password for my Brother machine?
- 3104.01.2024(Video) How to Email Print
- 3204.01.2024Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 3304.01.2024(Video) Change the Copy Shortcut button settings
- 3404.01.2024Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 3504.01.2024Install the Brother iPrint&Scan application (for mobile device)
- 3604.01.2024(Video) Set up your Brother machine
- 3704.01.2024(Video) Load A4/Letter papers
- 3804.01.2024(Video) Fill the ink tanks
- 3904.01.2024(Video) Load Envelopes
- 4004.01.2024(Video) Copy an ID Card
- 4122.09.2023I cannot scan via network.
- 4225.08.2023Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 4310.08.2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 4427.06.2023I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 4508.06.2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 4606.06.2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 4706.06.2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 4801.06.2023Delete print jobs from the print queue.
- 4924.05.2023I cannot print on a wireless (Wi-Fi) network (Mac)
- 5016.05.2023I cannot print from my computer via USB.