FAQs & Troubleshooting
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181 Results
- 1(Video) Fill the ink tanks
- 2(Video) Load A4/Letter papers
- 3(Video) The Wi-Fi LED light does not flash when I press and hold the Wi-Fi button.
- 4Check the ink level and then press [Stop]
- 5Install the Brother iPrint&Scan application (for mobile device)
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7(Video) Load Envelopes
- 8I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 9Improve poor print quality.
- 10What is Brother iPrint&Scan?
- 11The Wi-Fi LED light does not flash when I press and hold the Wi-Fi button.
- 12(Video) When I print photos, the color quality is not good.
- 13Reset Your Machine
- 14(Video) How to Email Print
- 15Paper is Jammed Inside the Machine
- 16Check the Print Quality
- 17I cannot print on a wireless (Wi-Fi) network (Mac)
- 18(Video) Set up your Brother machine
- 19Printing/ Scanning with a mobile device
- 20Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 21Printer Jam or Paper Jam
- 22Error and Maintenance LED Indications
- 23(Video) Change the Copy Shortcut button settings
- 24Brother iPrint&Scan cannot find my Brother machine (macOS)
- 25Other Problems
- 26I cannot print on a wireless (Wi-Fi) network (Windows)
- 27The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 28Print Unable XX
- 29I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 30Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 31The printer status is Offline or Paused.
- 32I cannot print full-page photos or images using Email Print.
- 33Wireless setup is requesting a WPS PIN to complete the setup
- 34I cannot save a file downloaded from the Brother support website (For Windows)
- 35Clean the Print Head from Your Brother Machine
- 36I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 37Cannot print after a Windows 10 update (June 2020)
- 38Check the Print Alignment from Your Brother Machine
- 39(Video) Copy an ID Card
- 40Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 41Change the printer driver settings (Windows)
- 42Refill Ink
- 43The scanning speed is slow when scanning from my machine. (Windows)
- 44Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 45Print on Both Sides of the Paper Manually (Manual 2-sided Printing) (Windows)
- 46I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 47Update the Driver or Firmware for your Brother machine
- 48Set the Machine to Power Off Automatically
- 49Enable the Brother machine's network interface.
- 50Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.