FAQs & Troubleshooting
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175 Results
- 1(Video) Load A4/Letter paper
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3(Video) Fill the ink tanks
- 4Load envelopes
- 5I cannot find some option in the Printing preferences. (For Windows)
- 6(Video) Load an Envelope
- 7(Video) Set up your Brother machine
- 8(Video) Unpack your Brother machine
- 9Can I print from or scan to Android™ Smartphone?
- 10Scan multiple pages into one file instead of each scan being saved as a separate file.
- 11No Paper Fed
- 12What driver package format is supported by my Linux distribution?
- 13I still receive the error message "Paper Jam" after I removed the jammed paper.
- 14Paper Jam
- 15How to identify your Operating System (OS).
- 16The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 17Unable to Print 3X
- 18Can I print from and scan to iPhone, iPod touch and iPad?
- 19How do I know which side up my photo paper should be in the tray?
- 20Improve poor print quality.
- 21Refill Ink
- 22Print on both sides of the page? (Manual 2-sided/Duplex Printing)
- 23I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 24Uninstall printer drivers (Linux)
- 25The error message of Status Monitor is different from the error message of the Brother Machine or the FAQ.
- 26Download a file from the "Downloads" section and save it to Windows 8 computer.
- 27Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 28Make copies using my Brother machine.
- 29Wrong Paper Size / Wrong Paper
- 30One or more of my colors are not printing (blank).
- 31I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 32(Video) Connect the cords
- 33Print using only the black ink tank when the Color tanks have run out.
- 34"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 35High Temperature
- 36The printer status is Offline or Paused.
- 37Cover is Open
- 38Can third party ink be used to refill the ink tanks?
- 39Out of Memory
- 40Is there any way to reduce Ink consumption?
- 41What is the recommended paper?
- 42Why do the color ink tanks run out of ink even though I never or rarely print in color?
- 43I cannot install the driver when using the Driver Install Tool. (Linux)
- 44Cannot print after a Windows 10 update (June 2020)
- 45Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 46When I print photos on Brother Photo Paper (BP71 Series), black areas on the printed photos look greenish–black or the colors do not match the colors in the original photo. What should I do?
- 47Scan a document using "Scanner and Camera Wizard" in Windows XP
- 48My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 49I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 50Important points for specifying the scan area (Linux)