Paper Jam

I cannot scan a document using Brother iPrint&Scan (Windows/macOS)

Brother iPrint&Scan cannot find my Brother machine (macOS)

Scan a document using Brother iPrint&Scan. (Windows, macOS)

The scanning speed is slow when scanning from my machine. (Windows)

I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)

(Video) Update the Driver or Firmware for your Brother machine

I cannot print using my Brother machine on a wireless network (Mac)

Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater

I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)

What is the default password for my Brother machine?

Easy Scan to E-mail

I cannot scan via network.

(Video) Load an Envelope (Manual Feed Slot)

Update your machine's firmware using Brother iPrint&Scan (Android/iOS)

Can I use my Brother printer with a 64 bit Linux distribution? (Linux)

I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)

Uninstall the drivers. (Mac OS X 10.6 - macOS 12)

I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later). 

I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)

I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)

Print both sides of paper or a booklet automatically

Add your Brother machine with AirPrint (macOS)

Delete print jobs from the print queue.

I cannot print from my computer via USB.

The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)

The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.

I cannot print on a wireless (Wi-Fi) network (Windows)

What is Brother Web Connect?

"Offline" appears on the Status Monitor.

Install the built-in drivers (For Windows 8 and Windows 10)

Change the printer driver settings (Windows/macOS)

The printer status is Offline or Paused.

Open the "Scanners and Cameras" and Properties.

Printing is slow or printed images are too dark (Windows)  

Protect your Brother machine against unauthorised access over the network

Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows

I'm using Windows Vista, Windows 7, Windows 8 or Windows 10 and a network connected Brother machine. The following errors "Error - Sent to Printer", "Sent to Printer" or "Deleting - Printing" appear in the PC Print Queue.

Scan a document in Windows 8 and Windows 10.

I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)

I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016 or Windows Server 2022.

Cannot Detect Ink Volume

Ink Absorber NearFull / InkBox NearFull / Absorber NearFull

Ink Absorber Pad Full or InkBox Full or Ink Absorber Full

Can third party ink be used to refill the ink cartridges?

One or more of my colors are not printing (blank).

Open the Status Monitor

How to identify your Operating System (OS).

How do I use Mopria™ Print Service (MPS) with my Brother machine?