FAQs & Troubleshooting
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- 1Clean the Print Head from Your Brother Machine
- 2(Video) Load A4/Letter paper
- 3Print using only the black ink cartridge when the Color cartridges have run out.
- 4(Video) Check the firmware version.
- 5Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 6I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 7(Video) Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 8Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac)
- 9Setup a Brother machine on a wireless (Wi-Fi) network.
- 10(Video) Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 11(Video) Update the Driver or Firmware for your Brother machine
- 12Change the Print Setting Options When Having Printing Problems
- 13Correct the Paper Feed to Clear Vertical Lines
- 14Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 15Check the firmware version.
- 16(Video) Unpack your Brother machine
- 17(Video) Connect telephone line and power cords
- 18I cannot find some option in the Printing preferences. (For Windows)
- 19What is Brother iPrint&Scan?
- 20Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 21Load photo paper
- 22Load envelopes
- 23I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 24Update the Driver or Firmware for your Brother machine
- 25Turn Off the Show Status Monitor Feature (Windows®)
- 26Check the Print Quality
- 27When I update the firmware, my machine's screen shows vertical bar or its LEDs indicate an error.
- 28Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 29My Brother machine could not be found over the network when I installed drivers on my computer.
- 30(Video) Install Ink Cartridges
- 31Install the starter ink cartridges
- 32Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 33Change the printer driver settings (Windows/macOS)
- 34Unusable Device
- 35I cannot install Brother drivers on Debian 10 or later (Linux)
- 36What driver package format is supported by my Linux distribution?
- 37Set up your Brother machine on a wireless network.
- 38Print as a Poster (Windows®)
- 39(Video) Set up your Brother machine
- 40(Video) Load an Envelope (Manual Feed Slot)
- 41Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 42Install Starter Ink
- 43Uninstall the Brother Software and Drivers (Windows)
- 44I cannot install the printer driver or print in Windows 11.
- 45Check the remaining ink or toner level (Linux)
- 46Install BRAdmin Professional 3
- 47Wireless setup is requesting a WPS PIN to complete the setup
- 48I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 49Check the Print Alignment from Your Brother Machine
- 50Wrong Ink Cartridge