FAQs & Troubleshooting
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252 Results
- 1(Video) Load A4/Letter paper
- 2(Video) Install Ink Cartridges
- 3Can I print from or scan to Android™ mobile device?
- 4I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 5When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 6Setup a Brother machine on a wireless (Wi-Fi) network.
- 7(Video) Connect telephone line and power cords
- 8I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 9The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 10No Ink Cartridge
- 11Can third party ink be used to refill the ink cartridges?
- 12One or more of my colors are not printing (blank).
- 13Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 14(Video) Load an Envelope (Manual Feed Slot)
- 15Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 16Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 17Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 18The printer status is Offline or Paused.
- 19Replace Ink
- 20(Video) Update the Driver or Firmware for your Brother machine
- 21The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 22Protect your Brother machine against unauthorised access over the network
- 23Ink Low
- 24Cannot Detect
- 25Cover is Open
- 26I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 27Clear wide, faded, horizontal lines(banding) appearing on printed documents.
- 28What driver package format is supported by my Linux distribution?
- 29(Video) Unpack your Brother machine
- 30Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 31The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 32Print using only the black ink cartridge when the Color cartridges have run out.
- 33Paper Jam
- 34I cannot find some options in the Print dialog box (macOS 11 or later)
- 35Load paper in the paper tray
- 36Wrong Ink Color
- 37What is Brother iPrint&Scan?
- 38Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 39Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 40I cannot make borderless prints.
- 41What is AirPrint?
- 42Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 43Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 44Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 45Unable to Print 5X
- 46Ink Absorber Full / Ink Absorber Pad Full
- 47No Paper Fed
- 48I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 49Set the date and time.
- 50What is the recommended paper?