FAQs & Troubleshooting
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127 Results
- 1I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 2Access Web Based Management
- 3What driver package format is supported by my Linux distribution?
- 4The printer status is Offline or Paused.
- 5Replace Ink
- 6Print documents on A4 paper, and then cut the paper in half to A5 size automatically.
- 7Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 8I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 9Check the Print Quality
- 10Open the Control Panel (For Windows)
- 11Important points you need to confirm before configuring your Brother machine for a wireless network.
- 12Cannot Scan XX or Unable to Scan XX
- 13Change the printer driver settings (Windows)
- 14I cannot scan via network.
- 15Clean the Paper Pick-up Rollers
- 16What is the default password for my BRAdmin or Web Based Management?
- 17No Paper / No Paper Fed
- 18Paper Size Mismatch
- 19Where can I find my Brother machine's serial number?
- 20What is the recommended paper?
- 21I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
- 22What is the default password for my Brother machine?
- 23I cannot connect my machine to a Windows 11 computer via USB.
- 24Configure and use the Scan Key Tool (Linux)
- 25I installed scan-key-tool, but it does not work. (Linux)
- 26I cannot print from my computer via USB.
- 27In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 28I cannot install the printer driver or print in Windows 11.
- 29The scanning speed is slow when scanning from my machine. (Windows)
- 30I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 31I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 32I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 33I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 34I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 35Copy an ID card on A4 paper, and then cut the paper in half automatically.
- 36Copy documents on A4 paper, and then cut the paper in half to A5 size automatically.
- 37I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 38I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 39When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 40A security warning appears when accessing Web Based Management via HTTPS.
- 41Add your Brother machine with AirPrint (macOS)
- 42I cannot print full-page photos or images using Email Print.
- 43(Video) How to Email Print
- 44I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 45I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 46Can I send a print job to multiple machine email addresses using Email Print?
- 47I cannot install Brother drivers on Debian 10 or later (Linux)
- 48Configure the Scan to Email Feature (Linux)
- 49Change the brscan5 scan settings using XSane (Linux)
- 50Cannot print after a Windows 10 update (June 2020)