FAQs & Troubleshooting
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194 Results
- 1Paper Jam
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3I cannot install Brother drivers on Debian 10 or later (Linux)
- 4Replace Ink
- 5When I print, the pages are smudged with ink. What should I do?
- 6How do I load envelopes into my machine?
- 7What driver package format is supported by my Linux distribution?
- 8Can I print from and scan to iPhone, iPod touch and iPad?
- 9I cannot find some option in the Printing preferences. (For Windows)
- 10I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
- 11Load paper in the paper tray
- 12Locate files scanned with ControlCenter2 (For Macintosh)
- 13Locate files scanned with ControlCenter3 (For Windows)
- 14When I try to scan to OCR, the error message "This feature is not available because there is no OCR software installed, or your machine does not support it." appears.
- 15Delete print jobs from the print queue.
- 16Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 17The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 18The edge of glossy paper is smudged.
- 19The printer status is Offline or Paused.
- 20Where is the USB port on the machine?
- 21I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 22Print on both sides of the page. (Manual 2-sided/Duplex Printing)
- 23Command List of brscan. (Linux)
- 24Adjust the Sleep Mode setting.
- 25Configure scan settings without administrator privileges (Linux)
- 26How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 27How do I know which side up my photo paper should be in the tray?
- 28Ink Low
- 29Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 30Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 31Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 32I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 33I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 34"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 35Install PaperPort™ 12SE / 14SE onto Windows 10.
- 36Install the built-in drivers (For Windows 8 and Windows 10)
- 37I cannot print from my computer via USB.
- 38How do I clean the Scanner to improve the copy quality?
- 39I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 40I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 41Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 42Install FaceFilter Studio onto Windows 10.
- 43Download a file from the "Downloads" section and save it to Windows 8 computer.
- 44The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 45How to identify your Operating System (OS).
- 46Change the printer driver settings (Windows/macOS)
- 47Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 48No Paper Fed
- 49I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 50Change the user interface of ControlCenter3