FAQs & Troubleshooting
Latest |
158 Results
- 104.07.2024I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 204.07.2024Brother iPrint&Scan cannot find my Brother machine (macOS)
- 327.06.2024The scanning speed is slow when scanning from my machine. (Windows)
- 405.06.2024I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 522.05.2024(Video) When I print photos, the color quality is not good.
- 614.02.2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 731.01.2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 810.01.2024What is the default password for my Brother machine?
- 904.01.2024(Video) How to Email Print
- 1022.09.2023I cannot scan via network.
- 1110.08.2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 1220.07.2023Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 1320.07.2023Enable the Brother machine's network interface.
- 1405.07.2023I cannot print on a wireless (Wi-Fi) network (Mac)
- 1527.06.2023I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 1608.06.2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 1706.06.2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 1806.06.2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 1901.06.2023Add your Brother machine with AirPrint (macOS)
- 2001.06.2023Delete print jobs from the print queue.
- 2116.05.2023I cannot print from my computer via USB.
- 2219.04.2023I cannot install the Brother software (Mac)
- 2307.04.2023I cannot print on a wireless (Wi-Fi) network (Windows)
- 2406.04.2023The printer status is Offline or Paused.
- 2527.03.2023Change the printer driver settings (Windows)
- 2627.03.2023"Offline" appears on the Status Monitor. (Windows)
- 2727.03.2023Install the built-in drivers (For Windows 8 and Windows 10)
- 2815.02.2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 2914.02.2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 3019.12.2022After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 3119.12.2022Cannot Detect Ink Volume
- 3219.12.2022Install Starter Ink
- 3319.12.2022Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 3419.12.2022Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 3519.12.2022Can third party ink be used to refill the ink cartridges?
- 3619.12.2022One or more of my colors are not printing (blank).
- 3719.12.2022Replace Ink
- 3819.12.2022Improve poor print quality.
- 3919.12.2022Ink Low
- 4019.12.2022Cannot Detect
- 4119.12.2022When I print photos, the color quality is not good.
- 4213.12.2022How to identify your Operating System (OS).
- 4320.10.2022How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 4420.10.2022Install the Brother Mobile Connect application (for mobile device)
- 4504.10.2022Access Web Based Management
- 4627.09.2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 4727.09.2022What is the default password for my BRAdmin or Web Based Management?
- 4826.09.2022When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 4926.09.2022Print using only the black ink cartridge when the Color cartridges have run out.
- 5030.08.2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)