FAQs & Troubleshooting
 |
Popular |
288 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2I cannot install Brother drivers on Debian 10 or later (Linux)
- 3Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 4The printer status is Offline or Paused.
- 5I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 6How do I clear the message "Jam Inside" from the LCD display?
- 7Replace the drum unit.
- 8I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 9I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 10I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 11I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 12Replace the drum unit.
- 13My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 14What driver package format is supported by my Linux distribution?
- 15Important points for specifying the scan area (Linux)
- 16A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 17What is Brother iPrint&Scan?
- 18Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?
- 19Scan and save a document in PDF format (Scan to File)
- 20I'm using Mac OS X 10.6.x. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 21How do I replace the belt unit?
- 22How do I clean the laser scanner windows?
- 23Printouts have wrinkles.
- 24How do I clean the corona wires?
- 25How do I turn off/on the Toner Save Mode?
- 26I installed scan-key-tool, but it does not work. (Linux)
- 27How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 28Pre-Required Procedures (Linux)
- 29I cannot save a file downloaded from the Brother support website (For Windows)
- 30Check the firmware version.
- 31I cannot find some option in the Printing preferences. (For Windows)
- 32Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 33Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 34Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 35The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiple networks. (For Windows users)
- 36I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 37I cannot print from my computer via USB.
- 38I'm trying to scan through the Citrix Presentation Server™ 4.0. What should I note?
- 39How do I clean the drum unit?
- 40When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 41How do I clear the message "Document Jam" from the LCD display?
- 42Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 43Uninstall the drivers. (Mac OS X 10.5)
- 44How do I clear the message "Jam Rear" from the LCD display?
- 45How do I clear the message "Jam Tray 1" or "Jam Tray 2" from the LCD display?
- 46How do I clear the message "Jam MP Tray" from the LCD display?
- 47Spots are printed at 75mm.
- 48When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 49When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 50Can I buy any MICR toner?
