FAQs & Troubleshooting
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247 Results
- 119.02.2021I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 215.02.2021The printer status is Offline or Paused.
- 319.01.2021ControlCenter3 displays a blank screen at startup (Windows)
- 429.12.2020Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 522.12.2020I cannot install Brother drivers on Debian 10 (Linux)
- 618.12.2020How to identify your Operating System (OS).
- 717.12.2020Uninstall the drivers. (Mac OS X 10.6 or greater)
- 827.07.2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 916.07.2020Cannot print after a Windows 10 update (June 2020)
- 1008.07.2020Configure the Scan to Email Feature (Linux)
- 1108.07.2020Configure and use the Scan Key Tool (Linux)
- 1206.07.2020I cannot scan when using SELinux (Security-Enhanced Linux)
- 1306.07.2020Scan using XSane or GIMP (Linux)
- 1406.07.2020Important points for specifying the scan area (Linux)
- 1506.07.2020What driver package format is supported by my Linux distribution?
- 1613.05.2020Configure scan settings without administrator privileges (Linux)
- 1713.05.2020Firewall port requirements of the Scan Key Tool (Linux)
- 1813.05.2020I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 1916.04.2020I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 2006.04.2020I installed scan-key-tool, but it does not work. (Linux)
- 2106.04.2020Delete a network scanner entry. (Linux)
- 2206.04.2020I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 2326.02.2020Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 2406.01.2020When I print images, the quality is not good (Linux)
- 2503.12.2019The downloaded driver's name is different from my machine's name. (Linux)
- 2603.12.2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 2727.11.2019Print command (LPR) (Linux)
- 2827.11.2019Paper size settings are unavailable when I print from OpenOffice (Linux)
- 2927.11.2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 3029.10.2019Pre-Required Procedures (Linux)
- 3129.10.2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 3229.10.2019Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 3329.10.2019Large characters are printed incorrectly. (Linux)
- 3429.10.2019The driver installation finished successfully but I cannot print. (Linux)
- 3523.10.2019To install the printer driver easily using a tool. (Linux)
- 3614.06.2019Windows 10 Support Information
- 3714.06.2019Windows 8.1 Support Information
- 3814.06.2019Windows 8 Support Information
- 3914.06.2019Install the built-in drivers (For Windows 8 or later)
- 4012.06.2019Uninstall printer drivers (Linux)
- 4121.05.2019I can print but cannot scan via network. (For Mac)
- 4217.05.2019The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 4327.03.2019I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 4422.03.2019Protect your Brother machine against unauthorised access over the network
- 4512.03.2019I can print but cannot scan via network. (For Windows)
- 4607.03.2019Download a file from the "Downloads" section and save it to Windows 10 computer.
- 4730.01.2019Print command (cupswrapper) (Linux)
- 4829.01.2019I'm using Fedora 28. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 4929.01.2019I installed scan-key-tool, but it does not work. (Linux)
- 5029.01.2019When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)