FAQs & Troubleshooting
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213 Results
- 51I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 52I want to print using CUPS while keeping SELinux enabled. (Linux)
- 53Pre-Required Procedures (Linux)
- 54When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 55Delete print jobs from the print queue.
- 56Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 57The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 58The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 59Open the "Scanners and Cameras" and Properties.
- 60Locate files scanned with ControlCenter2 (For Macintosh)
- 61Locate files scanned with ControlCenter3 (For Windows)
- 62Change the printer driver settings (Windows/macOS)
- 63The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 64The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 65When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 66I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 67Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 68When I print or copy a document with fast mode, the printing is shifted too high on the paper.
- 69I cannot remove red-eye.
- 70Is my Brother machine compatible with Windows Vista?
- 71Which E-mail packages are compatible with ControlCenter3?
- 72Can third party ink be used to refill the ink cartridges?
- 73One or more of my colors are not printing (blank). What can I do?
- 74Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 75Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 76When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
- 77When I print, the pages are smudged with ink. What should I do?
- 78Uninstall the drivers. (Mac OS X 10.5)
- 79How do I clean the Scanner to improve the copy quality?
- 80Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 81I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 82Paper size settings are unavailable when I print from OpenOffice (Linux)
- 83The downloaded driver's name is different from my machine's name. (Linux)
- 84Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 85When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 86Important points for specifying the scan area (Linux)
- 87I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 88Install Presto!® PageManager® onto Windows 10.
- 89Install PaperPort™ 12SE / 14SE onto Windows 10.
- 90Install FaceFilter Studio onto Windows 10.
- 91I cannot print from my computer via USB.
- 92Windows 7 Support Information
- 93How do I clear the message "Cannot Detect" from the display?
- 94How do I make copies using my Brother machine?
- 95How do I clear the message "No Paper Fed" from the display?
- 96When I print using the XML Paper Specification Printer Driver, the print out result is not what I exepected, it is very different from the original draft or preview or I cannot print at all.
- 97When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
- 98Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 99Scan a document in Mac OS X 10.7.
- 100Why does the message "Media Error" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?