FAQs & Troubleshooting
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191 Results
- 1(Video) Load A5 short edge/A4/Letter paper
- 2(Video) Load A5 long edge paper
- 3Load paper in the paper tray
- 4Can I print from or scan to Android™ Smartphone?
- 5What driver package format is supported by my Linux distribution?
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7Replace Drum
- 8I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 9I cannot save a file downloaded from the Brother support website (For Windows)
- 10Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 11Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 12Can I print from and scan to iPhone, iPod touch and iPad?
- 13What is the recommended paper?
- 14I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 15Check the remaining ink or toner level (Linux)
- 16Set up your Brother machine on a wireless network.
- 17I cannot print using my Brother machine on a wireless network (Windows)
- 18My Brother machine could not be found over the network when I installed drivers on my PC.
- 19When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 20(Video) Unpack your Brother machine
- 21How to identify your Operating System (OS).
- 22Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 23The printer status is Offline or Paused.
- 24I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 25Replace Toner
- 26I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 27I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 28When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 29Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 30I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 31Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 32What is Toner Continue Mode?
- 33No Drum
- 34Cartridge Error
- 35Scan multiple pages into one file instead of each scan being saved as a separate file.
- 36Out of Memory
- 37The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 38I am unable to print from a client PC to a printer on a print server. (Linux)
- 39To install the printer driver easily using a tool. (Linux)
- 40(Video) Set up your Brother machine
- 41A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 42Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 43I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 44The downloaded driver's name is different from my machine's name. (Linux)
- 45Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 46The driver installation finished successfully but I cannot print. (Linux)
- 47I installed scan-key-tool, but it does not work. (Linux)
- 48Uninstall printer drivers (Linux)
- 49I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 50I get a TS error when trying to print on a wireless network.