FAQs & Troubleshooting
Latest |
52 Results
- 127.09.2024Where can I find my Brother printer's serial number?
- 227.09.2024What Android™ mobile application can I use?
- 327.09.2024What iOS mobile application can I use?
- 417.09.2024How do I uninstall the printer driver?
- 523.07.2024I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 622.03.2024Some functions available in P-touch Editor 5.4 are not available in P-touch Editor 6.x. (for Windows)
- 709.01.2024How do I connect the printer and my computer via Bluetooth®? (Mac OS X 10.10 or later)
- 818.10.2023I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 918.10.2023How to open the Devices and Printers window
- 1018.10.2023How to identify your Operating System (OS) for Windows or Mac
- 1118.10.2023Printing is not possible. (USB connection)
- 1204.07.2023How do I type symbols?
- 1322.11.2022The printed label contains blank horizontal lines.
- 1428.10.2022I cannot find the Transfer Template function in P-touch Editor 6.x. (for Windows)
- 1513.10.2022Where can I download the latest P-touch Editor for Mac?
- 1608.07.2022How do I initialize and clear the printer to factory default settings?
- 1728.06.2022How to install Brother software on a computer not connected to the Internet
- 1823.06.2022How do I connect the printer to my computer using a USB cable?
- 1912.04.2022How do I connect the printer to my mobile device via Bluetooth®?
- 2012.04.2022How do I connect the printer to my computer via Bluetooth®? (for Windows)
- 2131.03.2022How to delete the registry information and files related to the printer driver
- 2222.03.2022I cannot print via Bluetooth® (for Windows)
- 2322.03.2022How to identify the printer's firmware version
- 2422.03.2022How do I change the style to italics?
- 2522.03.2022How do I print vertically?
- 2622.03.2022How do I create a small label?
- 2722.03.2022How do I make a label with a barcode?
- 2822.03.2022I connected multiple printers of the same model to one computer but can only print from one of them.
- 2922.03.2022How can I change the text settings line by line?
- 3022.03.2022My label is not cut automatically after printed.
- 3122.03.2022I cannot read the display clearly (the screen is too light or dark).
- 3222.03.2022How do I eliminate the margin from the start or end of my label when printing?
- 3322.03.2022How do I change the label length?
- 3422.03.2022How do I change the Language setting of the printer?
- 3522.03.2022How do I type accented characters?
- 3622.03.2022Why doesn't my printer turn on when the Power key is pressed?
- 3722.03.2022When the label is printed, there is too much margin on both sides of the text.
- 3822.03.2022When I push the print button, the error message "TEXT TOO HIGH!" / "Text Too High!" / "Text too large!" appears on the LCD.
- 3922.03.2022The label is not printed even though I pressed the print key.
- 4015.03.2022I can no longer print from my computer, even though I was able to print previously.
- 4123.12.2020Cannot insert data from a database into a barcode. (P-touch Editor 5.2 or later for Mac)
- 4212.06.2020The tape got jammed or stuck in the printer.
- 4331.03.2020How do I print multiple lines and how many lines can I print?
- 4427.03.2020I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 4511.12.2019Can TZ tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 4611.12.2019Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 4729.11.2018The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 4816.11.2018How to use Numbering function
- 4916.11.2018The screen ‘locks’, or the printer does not respond normally.
- 5016.11.2018How do I change the size of characters?