Scan a document using Brother iPrint&Scan. (Windows, macOS)

Set up your Brother machine on a wireless network.

Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)

What is the default password for my Brother machine?

What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?

My Brother machine is unresponsive.

Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater

How to identify your Operating System (OS).

The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.

The scanning speed is slow when scanning from my machine. (Windows)

(Video) Update the Driver or Firmware for your Brother machine

Uninstall the drivers. (macOS 13 or greater)

Uninstall the drivers. (macOS 10.14 - macOS 12)

"ControlCenter needs to be updated." - macOS 10.15 Catalina

Update your machine's firmware using Brother iPrint&Scan (Android/iOS)

A gray line or margin appears on the side of the scanned document.

I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.

Open the "Scanners and Cameras" and Properties.

The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)

Configuring frequently-used scan settings on your computer.

Can not scan a long document.

Duplex (two-sided) scan

Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows

Scan and save a document in PDF format for Windows (Scan to File)

Scan a document in Windows 8 and Windows 10.

Check the firmware version.

How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)

Scan and save a document in PDF format for macOS 10.14 or earlier (Scan to File)

Update the Driver or Firmware for your Brother machine

I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)

Uninstall the Brother Software and Drivers (Windows)

I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.

Wireless setup is requesting a WPS PIN to complete the setup

My Brother machine could not be found over the network when I installed drivers on my computer.

Check the kind of scanner driver installed by connecting the USB/ Parallel cable.

I cannot save a file downloaded from the Brother support website (For Windows)

Check your machine's IP Address or Node Name

I cannot install the Brother printer driver (macOS 10.15 or earlier)

Open the Control Panel (For Windows)

Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)

I cannot install the scanner driver in Ubuntu 21.04.  (Linux)

The "Scan to PC" LED indication is on or kind of zebra stripe appears on the machine's display when the machine is turned on.

Updating my machine's firmware using the "Firmware Update" menu or Brother iPrint&Scan results in an error.

Change the brscan5 scan settings using XSane (Linux)

Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)

Enable the Brother machine's network interface.

The scanner beeps every time I scan, some of its LEDs are continuously on, or the scheduled maintenance alert appears on the LCD.

Access Web Based Management

Install PaperPort™ 12SE / 14SE (Windows)