FAQs & Troubleshooting
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Popular |
109 Results
- 1"Multifeed detection" or "Multifeed Detection Error"
- 2Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 3My Brother machine could not be found over the network when I installed drivers on my computer.
- 4The scanner beeps every time I scan, some of its LEDs are continuously on, or the scheduled maintenance alert appears on the LCD.
- 5Can not scan a long document.
- 6Replace Pick up roller
- 7The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 8Download a file from the "Downloads" section and save it to Windows 8 computer.
- 9What is Brother iPrint&Scan?
- 10How to identify your Operating System (OS).
- 11Unable to Scan XX
- 12Some error messages(i.e. ".NET Framework Initialization Error") appear on my PC(Windows XP), when I install the driver.
- 13I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 14I cannot save a file downloaded from the Brother support website (For Windows)
- 15Configuring frequently-used scan settings on your Brother machine.
- 16Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 17Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 18I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 19Can I print from or scan to Android™ Smartphone?
- 20Set up your Brother machine on a wireless network.
- 21What is the default password for my Brother machine?
- 22Wireless setup is requesting a WPS PIN to complete the setup
- 23If You Want to Check that Your Network Devices are Working Correctly
- 24I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 25My Brother machine is unresponsive.
- 26The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 27Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 28I am using Scan to Email (E-mail server) function to send a scanned document directly to an E-mail address. Since our provider requires an authentication for the SMTP server, I am not able to use this function anymore.
- 29Check your machine's IP Address or Node Name
- 30I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 31Change the brscan5 scan settings using XSane (Linux)
- 32Your Brother Machine Cannot Scan over the Network
- 33Your Scanner Cannot Be Detected on the Network During Installation
- 34Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 35The "Scan to PC" LED indication is on or kind of zebra stripe appears on the machine's display when the machine is turned on.
- 36When viewing the scanned documents in my Android™ mobile device using the Brother Image Viewer application, all the even-numbered pages are blank.
- 37Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?
- 38On my Brother machine I selected "Scan to Network" using the control panel or SCAN key, but I cannot find my Macintosh.
- 39A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 40Duplex (two-sided) scan
- 41Can I print from and scan to iPhone, iPod touch and iPad?
- 42Scan a document in Windows 8 and Windows 10.
- 43The scanning speed is slow when scanning from my machine. (Windows)
- 44(Video) Update the Driver or Firmware for your Brother machine
- 45Wireless LAN Error Codes
- 46A gray line or margin appears on the side of the scanned document.
- 47Scan error due to length, reduce length
- 48Enable the Brother machine's network interface.
- 49Load Documents
- 50Paper suitable for scanning
