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FAQs & Troubleshooting |
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- 121.01.2019When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 220.12.2018When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 319.11.2018The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 405.03.2018"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 503.02.2017Some error messages(i.e. ".NET Framework Initialization Error") appear on my PC(Windows XP), when I install the driver.
- 624.03.2016I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)