FAQs & Troubleshooting
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85 Results
- 119.08.2024How do I transfer label or slip templates?
- 223.07.2024I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 330.05.2024(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 430.05.2024(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 530.05.2024(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 630.05.2024(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 730.05.2024(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 830.05.2024(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 918.10.2023How to open the Devices and Printers window
- 1018.10.2023How do I uninstall the printer driver?
- 1118.10.2023How to identify your Operating System (OS) for Windows or Mac
- 1218.10.2023Printing is not possible. (USB connection)
- 1312.06.2023The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 1412.06.2023How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 1512.06.2023How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 1612.06.2023The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 1712.06.2023Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 1812.06.2023How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 1912.06.2023I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 2012.06.2023The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 2112.06.2023Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 2212.06.2023What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 2312.06.2023What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 2412.06.2023How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 2512.06.2023How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 2612.06.2023How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 2712.06.2023The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 2812.04.2023Where can I find my Brother printer's serial number?
- 2926.04.2022I cannot open [Label format definitions] from the Printing Preferences in Windows 7. After clicking [Label format definitions] the error message "Administrator privileges are required in order to use this utility." shows and finish. What can I do?
- 3018.04.2022My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 3131.03.2022How to delete the registry information and files related to the printer driver
- 3228.03.2022I connected multiple printers of the same model to one computer but can only print from one of them.
- 3328.03.2022I cannot save a file downloaded from the Brother support website (For Windows)
- 3409.12.2021How do I transfer label templates with P-touch Transfer Express?
- 3508.10.2021Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 3627.07.2021How do I transfer templates or other data from the computer to the printer?
- 3713.01.2021Can I directly operate my printer from a self-developed application software and print a label?
- 3807.01.2021The label is not printed even though I pressed the print key.
- 3927.11.2020How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 4024.11.2020Why does my machine display "CHECK SETTING IN LABEL TYPE MODE!" when I try to frame a text?
- 4109.11.2020How do I type symbols?
- 4221.10.2020How do I adjust the tape margin?
- 4315.10.2020The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
- 4404.09.2020How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 4526.08.2020How do I create an ID label using a template? (P-touch Editor 5.x for Windows)
- 4609.07.2020How can I print multiple copies of a label?
- 4717.06.2020How do I make a label with a barcode?
- 4817.06.2020How do I change the character size?
- 4912.06.2020The tape got jammed or stuck in the printer.
- 5002.06.2020The display remains blank after the power is turned on.