FAQs & Troubleshooting
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125 Results
- 1The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 2How do I type accented characters?
- 3How do I type symbols?
- 4Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 5When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 6How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 7How do I create name badges by joining "First Name" and "Last Name" fields together?
- 8The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 9(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 10How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 11When I try to use the database function, an application error occurs.
- 12Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 13How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 14I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 15How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 16Can I directly operate my printer from a self-developed application software and print a label?
- 17How do I print multiple lines and how many lines can I print?
- 18My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 19When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 20How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 21"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 22How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 23The message "The cassette is incorrect." is displayed. (P-touch Editor 3.x for Mac)
- 24The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 25Where can I find my Brother printer's serial number?
- 26How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 27I cannot open [Label format definitions] from the Printing Preferences in Windows 7. After clicking [Label format definitions] the error message "Administrator privileges are required in order to use this utility." shows and finish. What can I do?
- 28When I try to print a label, it comes out blank. (for Mac)
- 29I want to clear all saved label files.
- 30Printing is not possible. (USB connection)
- 31My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 32How to open the Devices and Printers window
- 33Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 34How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 35The text cannot be printed as specified.
- 36How do I make a label with a barcode?
- 37When I press the print key, the power turns off.
- 38I want to know how to use P-touch Editor. (P-touch Editor 5.1 for Mac)
- 39Can my printer use TZ/TZe tapes?
- 40(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 41I cannot save a file downloaded from the Brother support website (For Windows)
- 42P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 43Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 44The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 45I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 46(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 47Why doesn't my machine turn on when the Power key is pressed?
- 48How do I reset the machine to the default settings?
- 49I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 50Error messages do not appear when using the USB connection of my printer.