FAQs & Troubleshooting
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125 Results
- 1The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 2How do I type symbols?
- 3How do I type accented characters?
- 4(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 5I want to clear all saved label files.
- 6How do I print multiple lines and how many lines can I print?
- 7Even though the tape length is set to less than 1" (25 mm) in P-touch Editor, the label is printed with a length of 1" (25 mm).
- 8My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 9P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 10Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 11Printing is not possible. (USB connection)
- 12How do I stop printing immediately?
- 13I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 14How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 15I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 16The top and base layers of the laminated tape are misaligned.
- 17How to delete the registry information and files related to the printer driver
- 18(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 19(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 20I cannot save a file downloaded from the Brother support website (For Windows)
- 21I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 22When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 23My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 24Can my printer use TZ/TZe tapes?
- 25The tape got jammed or stuck in the printer.
- 26I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 27I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 28How to identify your Operating System (OS) for Windows or Mac
- 29My label is not cut automatically after printed.
- 30What type of fonts can I use?
- 31How do I clear the current format settings and/or the text on the display?
- 32How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 33How to use Numbering function
- 34How do I use a template? (P-touch Editor 5.0 for Mac)
- 35I can no longer print from my computer, even though I was able to print previously.
- 36Why do stripes appear on my label?
- 37What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 38(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 39I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 40How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 41When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 42How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 43I want to know how to use P-touch Editor. (P-touch Editor 5.1 for Mac)
- 44How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 45"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 46The fabric tape became detached after washing.
- 47Can I directly operate my printer from a self-developed application software and print a label?
- 48Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 49Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 50The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.