FAQs & Troubleshooting
Popular |
91 Results
- 1How do I add a new line?
- 2P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 3How do I create name badges by joining "First Name" and "Last Name" fields together?
- 4The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 5How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 6When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 7How do I clear the display?
- 8How do I type symbols?
- 9I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 10Where can I find my Brother printer's serial number?
- 11Can I directly operate my printer from a self-developed application software and print a label?
- 12The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 13The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 14How do I uninstall the printer driver?
- 15Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 16How to delete the registry information and files related to the printer driver
- 17My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 18How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 19How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 20Printing is not possible. (USB connection)
- 21(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 22My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 23The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 24(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 25How to open the Devices and Printers window
- 26The tape got jammed or stuck in the printer.
- 27"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 28Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 29I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 30Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 31I connected multiple printers of the same model to one computer but can only print from one of them.
- 32How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 33(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 34How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 35Why doesn't my machine turn on when Power key is pressed?
- 36When I press the print key, the power turns off.
- 37(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 38How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 39I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 40I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
- 41I cannot save a file downloaded from the Brother support website (For Windows)
- 42What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 43How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 44How do I change the size of the characters?
- 45Even though the tape length is set to less than 1" (25 mm) in P-touch Editor, the label is printed with a length of 1" (25 mm).
- 46Error messages do not appear when using the USB connection of my printer.
- 47How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 48The fabric tape became detached after washing.
- 49I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 50The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.