FAQs & Troubleshooting
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85 Results
- 1How do I type an uppercase letter?
- 2Why doesn't my machine turn on when Power key is pressed?
- 3Why is the label cut off in the middle of the text when I press the cutter lever?
- 4My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 5How do I adjust the tape margin?
- 6How to enter the Transfer mode
- 7How do I print multiple lines and how many lines can I print?
- 8Printing is not possible. (USB connection)
- 9How do I transfer label or slip templates?
- 10How do I type symbols?
- 11Where can I find my Brother printer's serial number?
- 12How do I change the length of the label?
- 13How to use a 9/64" (3.5 mm) wide tape
- 14How do I create multiple blocks?
- 15Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 16When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 17How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 18Can I directly operate my printer from a self-developed application software and print a label?
- 19How to delete the registry information and files related to the printer driver
- 20How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 21How do I clear the display?
- 22How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 23How to use the Sequential Numbering function
- 24The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 25How do I frame a text when the Label Type mode is set to ROTATE, R & REP. , PORT, PANEL or FLAG?
- 26How do I reset the machine to the default settings?
- 27How to calibrate a printed label.
- 28I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 29I connected the P-touch to the computer using the enclosed USB cable as instructed by the driver setup, but the installation does not continue.
- 30How do I create an ID label using a template? (P-touch Editor 5.x for Windows)
- 31I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 32Can my printer use TZ/TZe tapes?
- 33The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 34How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 35How to open the Devices and Printers window
- 36How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 37I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 38Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 39The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 40How do I uninstall the printer driver?
- 41The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 42How do I transfer templates or other data from the computer to the printer?
- 43How to identify your Operating System (OS) for Windows or Mac
- 44How do I make a label with a barcode?
- 45How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 46How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 47Why does my machine display "Check Battery!" when I press the print key?
- 48Why does my machine display "CHECK SETTING IN LABEL TYPE MODE!" when I try to frame a text?
- 49P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 50How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)