FAQs & Troubleshooting
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87 Results
- 1How do I transfer label or slip templates?
- 2How to insert paper
- 3My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 4I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.
- 5What Android™ mobile application can I use?
- 6P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 7How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 8How to connect to a DC power outlet (Optional)
- 9How to install the rechargeable Ni-MH Battery (Optional)
- 10How do I connect the printer and my computer via Bluetooth®? (Windows 10 S)
- 11Printing is not possible. (USB connection)
- 12I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 13The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 14How do I connect the printer and my computer via Bluetooth®? (for Windows)
- 15How to delete the registry information and files related to the printer driver
- 16How to identify your Operating System (OS) for Windows or Mac
- 17I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 18Where can I find my Brother printer's serial number?
- 19The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 20How to open the Devices and Printers window
- 21I cannot save a file downloaded from the Brother support website (For Windows)
- 22How do I print from a computer?
- 23How do I uninstall the printer driver?
- 24How to charge the rechargeable Li-ion battery
- 25How to charge the rechargeable Ni-MH battery
- 26How do I transfer label templates with P-touch Transfer Express for Windows Mobile?
- 27I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 28The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
- 29I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 30What is the JPEG printing and how can I use it?
- 31I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 32How do I install the printer driver from the CD-ROM? (for Windows)
- 33The paper is jammed in the printer.
- 34Paper does not move through the printer even though the motor is running.
- 35The print quality is poor, and the image is too light or dark.
- 36What is the Label List? (P-touch Editor 5.x for Windows)
- 37I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 38What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 39How do I transfer label templates with P-touch Transfer Express?
- 40How to install the rechargeable Li-ion Battery (Optional)
- 41How to connect to an AC power outlet (Optional)
- 42Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 43I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 44Some of the print options in OpenOffice do not work. (Linux®)
- 45Uninstalling the printer drivers (Linux®)
- 46(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 47How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 48How to identify the printer's firmware version
- 49(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 50How do I transfer templates or other data from the computer to the printer?