FAQs & Troubleshooting
![]() |
Popular |
342 Results
- 1(Video) Replace the Toner Cartridge
- 2Brother iPrint&Scan cannot find my Brother machine (macOS)
- 3I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 5Load and Print on Labels in the Manual Feed Slot
- 6Setup a Brother machine on a wireless (Wi-Fi) network.
- 7Paper is Jammed in the Manual Feed Slot
- 8Print Unable ##
- 9Replace the Drum Unit
- 10Colors are light or faint on the whole page
- 11Ghosting images
- 12Where can I download Brother iPrint&Scan application for Mac?
- 13Easy Scan to E-mail
- 14How to identify your Operating System (OS).
- 15I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 16(Video) Set up your Brother machine
- 17(Video) Connect telephone line and power cords
- 18Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 19The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 20Replace the Belt Unit
- 21Blank page or some colors are missing.
- 22I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 23I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 24Load and Print on Envelopes in the Manual Feed Slot
- 25Protect your Brother machine against unauthorised access over the network
- 26The color of your printouts is not what you expected
- 27Out of Memory/Print Data Full
- 28Curled or wavy
- 29I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 30Reduce Printing Noise
- 31What is Brother Web Connect (Web icon)?
- 32I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 33Short Paper
- 34Belt End Soon
- 35Size Mismatch
- 36Toner scatter or toner stain
- 37I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016 or Windows Server 2022.
- 38Clean the Corona Wires
- 39What can happen if the wrong paper is used in your machine.
- 40Print the Network Configuration Report
- 41I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 42Prepare for SSL communication in the Brother Print Server. (Method of using Windows Server 2003 / 2008)
- 43The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 44Printed pages are compressed, horizontal stripes appear, or characters in the top, bottom, left and right margins are cut off.
- 45The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 46Add your Brother machine with AirPrint (macOS)
- 47I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 48Scan using XSane or GIMP (Linux)
- 49When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 50Set Telephone Line Compatibility for Interference and VoIP Systems