FAQs & Troubleshooting
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347 Results
- 104.07.2024I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 204.07.2024Brother iPrint&Scan cannot find my Brother machine (macOS)
- 304.07.2024Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 427.06.2024The scanning speed is slow when scanning from my machine. (Windows)
- 519.06.2024I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 613.06.2024My Brother machine is unresponsive.
- 705.06.2024I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 828.05.2024What is Toner Continue Mode?
- 928.05.2024Toner Low or Prepare New Toner Cartridge
- 1028.05.2024Drum End Soon
- 1122.05.2024(Video) Update the Driver or Firmware for your Brother machine
- 1221.05.2024(Video) Save Scanned Data to a Folder as a PDF File
- 1329.03.2024(Video) Cannot Detect
- 1429.03.2024(Video) 2-sided Disable or 2-sided Disabled
- 1529.03.2024(Video) Manual Feed
- 1629.02.2024(Video) Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 1729.02.2024(Video) Enlarge or Reduce Copied Images
- 1829.02.2024(Video) Copy on Both Sides of the Paper (2-sided Copy)
- 1929.02.2024(Video) Clean the Drum Unit Using Drum Dot Print
- 2029.02.2024(Video) Load Paper in the Paper Tray
- 2129.02.2024(Video) Reset Your Brother Machine
- 2229.02.2024(Video) Change the Language on the LCD
- 2329.02.2024(Video) Reset the Network Settings to the Factory Settings
- 2429.02.2024(Video) Print the Network Configuration Report
- 2529.02.2024(Video) Enable the Brother machine's network interface.
- 2629.02.2024(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 2729.02.2024(Video) I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 2829.02.2024(Video) Set up your Brother machine on a wireless network.
- 2929.02.2024(Video) Set up a Brother machine and your mobile device on a wireless network
- 3014.02.2024I cannot print using my Brother machine on a wireless network (Mac)
- 3114.02.2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 3231.01.2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 3310.01.2024What is the default password for my Brother machine?
- 3404.01.2024(Video) Replace the Toner Cartridge
- 3504.01.2024(Video) Unpack your Brother machine and install the toner cartridge
- 3604.01.2024(Video) Load A4/Letter paper
- 3704.01.2024(Video) Connect telephone line and power cords
- 3804.01.2024(Video) Load an Envelope (Manual Feed Slot)
- 3922.09.2023I cannot scan via network.
- 4025.08.2023Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 4123.08.2023Out of Memory
- 4226.07.2023Media Type Mismatch or Media Mismatch
- 4329.06.2023Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 4427.06.2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 4508.06.2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 4606.06.2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 4706.06.2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 4801.06.2023Print both sides of paper or a booklet automatically
- 4901.06.2023Add your Brother machine with AirPrint (macOS)
- 5001.06.2023Delete print jobs from the print queue.