FAQs & Troubleshooting
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242 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2Can I print from and scan to iPhone, iPod touch and iPad?
- 3Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 4Can I print from or scan to Android™ Smartphone?
- 5I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 7Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 8Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 9(Video) Load plain Letter/A4 paper
- 10Improve poor print quality.
- 11(Video) Install the ink cartridges
- 12The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 13I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 14Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 15When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 16What is Brother iPrint&Scan?
- 17Print using only the black ink cartridge when the Color cartridges have run out.
- 18(Video) Connect the telephone line and power cord
- 19Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 20Load envelopes
- 21I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 22Load paper in the paper tray
- 23Paper Jam
- 24A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 25Install Starter Ink
- 26The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 27Scan a document and e-mail it as an attachment
- 28When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 29My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 30Load paper in the paper tray #2
- 31I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 32Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 33Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 34Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 35How do I adjust my Brother machine's tray use for copying and faxing?
- 36One or more of my colors are not printing (blank).
- 37Document Jam/too Long
- 38Delete print jobs from the print queue.
- 39Wrong Ink Color
- 40Cannot Detect Ink Volume
- 41Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 42Wrong Tray Setting or Wrong Tray Settings
- 43I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 44Scan a document and save the scanned image to a folder on a local or network hard disk
- 45Printer Locked
- 46I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 47Protect your Brother machine against unauthorised access over the network
- 48(Video Library) Set up your product
- 49(Video) Unpack the machine
- 50Install the ink cartridges