FAQs & Troubleshooting
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182 Results
- 1How do I transfer label or slip templates?
- 2Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 3How do I transfer label templates with P-touch Transfer Express?
- 4How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 5I have an occasional printing problem.
- 6Where can I find my Brother printer's serial number?
- 7When I try to print a label, it comes out blank. (for Mac)
- 8How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 9P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 10Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 11How do I install/change the DK roll?
- 12How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 13How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 14How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 15How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 16Suddenly my print server stopped printing.
- 17(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 18(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 19When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 20Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 21When I print many continuous labels, part of the label data is printed twice.
- 22How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 23When I print a long label or many labels continuously, printing suddenly stops.
- 24Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 25I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 26I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 27Some of the print options in OpenOffice do not work. (Linux®)
- 28I cannot save a file downloaded from the Brother support website (For Windows)
- 29How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 30My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 31I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 32How do I create an Address Label? (P-touch Editor 5.0 for Mac)
- 33Printing is not possible. (P-touch Editor5.3 for Mac)
- 34Where can I download the latest P-touch Editor for Mac?
- 35The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 36(Video) When I print many continuous labels, part of the label data is printed twice.
- 37How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 38How to make labels using "Small Address Labels" (P-touch Editor 5.0 for Mac)
- 39I cannot print on the 103 mm wide label roll via USB using the latest printer driver.
- 40What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 41The paper settings specified from the server computer are not reflected on the client computer.
- 42When printing multiple labels, I want to cut at the end of the last one. (P-touch Editor 5.2 or earlier for Mac)
- 43Printing is not possible. (USB connection)
- 44My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 45Adding a custom media size for continuous tape / roll (Linux®)
- 46The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 47"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 48I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 49I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 50How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)