FAQs & Troubleshooting
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208 Results
- 127.08.2024Where can I download Brother iPrint&Scan application for Mac?
- 222.05.2024(Video) Update the Driver or Firmware for your Brother machine
- 314.02.2024I cannot print using my Brother machine on a wireless network (Mac)
- 414.02.2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 510.01.2024What is the default password for my Brother machine?
- 625.08.2023Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 710.08.2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 827.06.2023I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 927.06.2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 1008.06.2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 1106.06.2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 1206.06.2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 1301.06.2023Print both sides of paper or a booklet automatically
- 1401.06.2023Add your Brother machine with AirPrint (macOS)
- 1501.06.2023Delete print jobs from the print queue.
- 1616.05.2023I cannot print from my computer via USB.
- 1726.04.2023I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 1807.04.2023I cannot print on a wireless (Wi-Fi) network (Windows)
- 1927.03.2023"Offline" appears on the Status Monitor.
- 2027.03.2023Install the built-in drivers (For Windows 8 and Windows 10)
- 2127.03.2023Change the printer driver settings (Windows/macOS)
- 2227.03.2023The printer status is Offline or Paused.
- 2315.02.2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 2414.02.2023I'm using Windows Vista, Windows 7, Windows 8 or Windows 10 and a network connected Brother machine. The following errors "Error - Sent to Printer", "Sent to Printer" or "Deleting - Printing" appear in the PC Print Queue.
- 2514.02.2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 2619.12.2022Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 2719.12.2022Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 2819.12.2022One or more of my colors are not printing (blank).
- 2919.12.2022Ink Low
- 3019.12.2022Can third party ink be used to refill the ink tanks?
- 3113.12.2022Open the Status Monitor
- 3213.12.2022How to identify your Operating System (OS).
- 3320.10.2022How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 3427.09.2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 3526.09.2022When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 3613.09.2022Print as a Booklet Automatically (Windows®)
- 3705.09.2022Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 3831.08.2022After replacement or repair of the Brother machine, uneven color streaks stand out when printing from the computer.
- 3930.08.2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 4009.08.2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 4128.07.2022Update the Driver or Firmware for your Brother machine
- 4219.07.2022I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 4323.06.2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 4420.06.2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 4509.06.2022Access Web Based Management
- 4609.05.2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 4725.04.2022Where can I find my Brother machine's serial number?
- 4820.04.2022Uninstall the Brother Software and Drivers (Windows)
- 4914.04.2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5011.04.2022Wireless setup is requesting a WPS PIN to complete the setup