FAQs & Troubleshooting
Latest |
218 Results
- 113.06.2024My Brother machine is unresponsive.
- 228.05.2024Toner Low or Prepare New Toner Cartridge
- 328.05.2024Drum End Soon
- 422.05.2024(Video) Update the Driver or Firmware for your Brother machine
- 529.03.2024(Video) Cannot Detect
- 629.02.2024(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 714.02.2024I cannot print using my Brother machine on a wireless network (Mac)
- 814.02.2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 910.01.2024What is the default password for my Brother machine?
- 1004.01.2024(Video) Unpack your Brother machine and install the toner cartridge
- 1104.01.2024(Video) Load A4/Letter paper
- 1204.01.2024(Video) Connect the cord
- 1304.01.2024(Video) Replace the Toner Cartridge
- 1402.10.2023After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 1525.08.2023Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 1626.07.2023Media Type Mismatch or Media Mismatch
- 1720.07.2023Check the firmware version.
- 1829.06.2023Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 1927.06.2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 2008.06.2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 2106.06.2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 2206.06.2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 2301.06.2023Print both sides of paper or a booklet automatically
- 2401.06.2023Add your Brother machine with AirPrint (macOS)
- 2501.06.2023Delete print jobs from the print queue.
- 2616.05.2023I cannot print from my computer via USB.
- 2726.04.2023I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 2811.04.2023(Video) Paper is Jammed in the 2-sided Tray
- 2911.04.2023(Video) Paper is Jammed in the Back of the Machine
- 3011.04.2023(Video) Paper is Jammed inside the Machine
- 3111.04.2023(Video) Paper is Jammed in the Paper Tray
- 3207.04.2023I cannot print on a wireless (Wi-Fi) network (Windows)
- 3303.04.2023Change machine settings from your computer.
- 3427.03.2023"Offline" appears on the Status Monitor.
- 3527.03.2023Install the built-in drivers (For Windows 8 and Windows 10)
- 3627.03.2023Change the printer driver settings (Windows/macOS)
- 3727.03.2023The printer status is Offline or Paused.
- 3815.02.2023How to use Driver Deployment Wizard(only available for Windows)
- 3915.02.2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 4014.02.2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 4119.12.2022I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 4219.12.2022Can I use non-Brother or third party supplies with the Brother machine?
- 4319.12.2022Cannot Detect
- 4419.12.2022I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 4513.12.2022Open the Status Monitor
- 4613.12.2022How to identify your Operating System (OS).
- 4724.11.2022Create a Certificate Signing Request (CSR)
- 4824.11.2022Import a Certificate and Private Key
- 4915.11.2022Export the Certificate and Private Key
- 5025.10.2022Print Documents Securely Using SSL/TLS