FAQs & Troubleshooting
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214 Results
- 1Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup or AOSS™)
- 2Change the printer driver settings (Windows/macOS)
- 3REPLACE TONER
- 4I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 5I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 6How to identify your Operating System (OS).
- 7Reset the print server to the default factory settings.
- 8The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 9Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 10Configure the Brother machine for a wireless network with a USB cable using the Wireless setup wizard on the Brother installer application
- 11FUSER ERROR
- 12CARTRIDGE ERROR
- 13JAM DUPLEX
- 14JAM TRAY 1
- 15SERVICE CALL
- 16REPLACE DRUM
- 17Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 18MANUAL FEED
- 19DRUM END SOON
- 20I get a TS error when trying to print on a wireless network.
- 21I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 22JAM REAR
- 23What is Brother iPrint&Scan?
- 24Print a web page from iPrint&Scan when using an Android™ mobile device.
- 25Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 26Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 27Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 28Can I use AirPrint with my Brother machine?
- 29Discover the MAC address of the Brother network card
- 30Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 31What are the differences between an 'Ad hoc mode' and 'Infrastructure mode' network?
- 32I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 33Use the Network Connection Repair Tool (Windows)
- 34"Offline" appears on the Status Monitor.
- 35I cannot find some option in the Printing preferences. (For Windows)
- 36Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 37Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 38Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 39The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 40TONER ENDED
- 41DRUM STOP
- 42The printer status is Offline or Paused.
- 43What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 44SIZE ERROR DX
- 45TONER LOW
- 46The printer prints unexpectedly or it prints garbage data.
- 47DRUM ERROR
- 48MEMORY FULL
- 49JAM INSIDE
- 50Turn the Toner Save Mode on or off.