FAQs & Troubleshooting
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128 Results
- 1Using the PING command to troubleshoot problems.
- 2What is the recommended paper?
- 3Functions supported in the Windows 7 built-in drivers
- 4Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 5I am unable to print from a client PC to a printer on a print server. (Linux)
- 6Pre-Required Procedures (Linux)
- 7How can I use the "N in 1" Printing and "Poster" Printing capabilities?
- 8How do I print on envelopes?
- 9I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 10I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 11I want to print using CUPS while keeping SELinux enabled. (Linux)
- 12The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 13The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 14I cannot print from Mac OS X.
- 15What kind of USB cable should I use?
- 16The printer prints unexpectedly or it prints garbage.
- 17How can I change the IP address?
- 18What kind of paper can I use?
- 19Printouts have wrinkles or creases.
- 20Can I print from DOS applications?
- 21When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 22Print on both sides of the paper.
- 23I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 24The machine does not print anything.
- 25The image is ghosted.
- 26I cannot install Brother drivers on Debian 10 or later (Linux)
- 27What driver package format is supported by my Linux distribution?
- 28Uninstall printer drivers (Linux)
- 29Delete print jobs from the print queue.
- 30The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 31What is the difference between the toner cartridge and the drum unit?
- 32Can I print from and scan to iPhone, iPod touch and iPad?
- 33I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 34Change the printer driver settings (Windows/macOS)
- 35I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 36Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 37Why are the alarm and data lights on?
- 38What kind of envelopes should I avoid?
- 39How do I use the Quick Print Setup Utility?
- 40Where do I find a Parallel or USB interface cable?
- 41Paper jam occurs at the Paper Tray or paper cannot be fed from the Paper Tray.
- 42How can I change the IP address using the ARP and PING commands?
- 43Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 44Uninstall the drivers. (Mac OS X 10.5)
- 45Printouts have a curl or wave.
- 46I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
- 47How do I clean the corona wire of the drum unit?
- 48Can I use non-Brother or third party supplies with the Brother machine?
- 49I'm using Windows 2000/ XP. I get a mirrored print effect from some applications. What can I do?
- 50My machine prints 2-sided when I select 1-sided printing in the driver (Linux)