FAQs & Troubleshooting
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177 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2(Video) Update the Driver or Firmware for your Brother machine
- 3Install the Brother iPrint&Scan application (for mobile device)
- 4I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5(Video) Load Envelopes
- 6What driver package format is supported by my Linux distribution?
- 7(Video) Set up your Brother machine
- 8Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 9Cannot Print XX or Print Unable XX
- 10Cover is Open
- 11I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 12Refill Ink
- 13Wireless setup is requesting a WPS PIN to complete the setup
- 14(Video) Fill the ink tanks
- 15I cannot find some option in the Printing preferences. (For Windows)
- 16Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 17Improve poor print quality.
- 18(Video) How to Email Print
- 19I cannot install Brother drivers on Debian 10 or later (Linux)
- 20Uninstall printer drivers (Linux)
- 21Change the Print Options to Improve Your Print Results
- 22Load Documents on the Scanner Glass
- 23(Video) Load A4/Letter papers
- 24Printing/ Scanning with a mobile device
- 25Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 26The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 27One or more of my colors are not printing (blank).
- 28Printer Jam or Paper Jam
- 29Reset Your Machine
- 30I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 31I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 32Check the remaining ink or toner level (Linux)
- 33I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 34Other Problems
- 35Check the Print Quality
- 36Scan to an Editable Text File Using OCR
- 37I cannot save a file downloaded from the Brother support website (For Windows)
- 38Delete print jobs from the print queue.
- 39Download a file from the "Downloads" section and save it to Windows 8 computer.
- 40How to identify your Operating System (OS).
- 41Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 42Ink Low
- 43Print using only the black ink tank when the Color tanks have run out.
- 44Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 45I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 46When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 47Uninstall Scan-key-tool. (Linux)
- 48Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 49Updating my machine's firmware using the "Firmware Update" menu or Brother iPrint&Scan results in an error.
- 50Install the built-in drivers (For Windows 8 and Windows 10)