FAQs & Troubleshooting
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171 Results
- 1(Video) Load A4/Letter papers
- 2Paper is Jammed Inside the Machine
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4I cannot install Brother drivers on Debian 10 or later (Linux)
- 5Printer Jam or Paper Jam
- 6Other Problems
- 7Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 8Why do the color ink tanks run out of ink even though I never or rarely print in color?
- 9Install the Brother iPrint&Scan application (for mobile device)
- 10Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 11I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 12Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 13The scanning speed is slow when scanning from my machine. (Windows)
- 14(Video) Change the Copy Shortcut button settings
- 15I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 16Load Documents on the Scanner Glass
- 17(Video) Load Envelopes
- 18Error and Maintenance LED Indications
- 19I cannot print on a wireless (Wi-Fi) network (Mac)
- 20How to identify your Operating System (OS).
- 21(Video) When I print photos, the color quality is not good.
- 22Improve poor print quality.
- 23What is the recommended paper?
- 24What is Brother iPrint&Scan?
- 25The printer status is Offline or Paused.
- 26Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 27The Wi-Fi LED light does not flash when I press and hold the Wi-Fi button.
- 28Check the ink level and then press [Stop]
- 29Wireless setup is requesting a WPS PIN to complete the setup
- 30(Video) Fill the ink tanks
- 31Reset Your Machine
- 32Clean the Paper Feed Rollers
- 33My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 34I cannot print full-page photos or images using Email Print.
- 35(Video) How to Email Print
- 36I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 37Can I send a print job to multiple machine email addresses using Email Print?
- 38Configure and use the Scan Key Tool (Linux)
- 39What driver package format is supported by my Linux distribution?
- 40Cannot print after a Windows 10 update (June 2020)
- 41Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 42How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 43Access Web Based Management
- 44The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 45Enable the Brother machine's network interface.
- 46(Video) Set up your Brother machine
- 47Delete print jobs from the print queue.
- 48Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 49Unable to Scan
- 50Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows