FAQs & Troubleshooting
Popular |
203 Results
- 1Can I print from and scan to iPhone, iPod touch and iPad?
- 2Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 3I cannot install Brother drivers on Debian 10 or later (Linux)
- 4JAM INSIDE
- 5Replace Toner
- 6Delete print jobs from the print queue.
- 7When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 8Can I print from or scan to Android™ Smartphone?
- 9JAM DUPLEX
- 10Curled or wavy
- 11Gray background
- 12Turn the Toner Save mode on or off
- 13Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 14Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 15When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 16Set up my Brother machine's automatic 2-sided(duplex) or booklet print.
- 17Curled (video instructions available)
- 18What kind of paper can I use?
- 19Envelope creases
- 20What driver package format is supported by my Linux distribution?
- 21When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 22The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 23I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 24Curled
- 25Wrinkles or creases
- 26REPLACE DRUM
- 27Windows 10 Support Information
- 28I cannot save a file downloaded from the Brother support website (For Windows)
- 29When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 30Download a file from the "Downloads" section and save it to Windows 8 computer.
- 31Open the Control Panel (For Windows)
- 32Install the built-in drivers (For Windows 8 and Windows 10)
- 33I cannot start ControlCenter4.
- 34Duplex Disabled
- 35Clean the paper pick-up roller (video instructions available)
- 36Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 37Is my Brother machine compatible with Windows Vista?
- 38Drum Error (Drum!)
- 39The keys on the control panel do not respond.
- 40How can I clear the "Scanner Locked" error message?
- 41Uninstall the drivers. (Mac OS X 10.5)
- 42Toner specks
- 43White lines across the page
- 44I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 45Faint
- 46Print on envelopes, labels, or thick paper from the manual feed slot.
- 47Ghost
- 48Black lines down the page
- 49I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 50"ControlCenter needs to be updated." - macOS 10.15 Catalina