FAQs & Troubleshooting
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209 Results
- 15117.05.2012Can I print on transparencies e.g. for overhead projectors?
- 15211.05.2012What is Infrastructure mode?
- 15311.05.2012What is Ad-hoc mode?
- 15408.05.2012In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 15527.03.2012I want to use a different Port number other than 631 with Windows 2000/XP, Windows Vista and Windows Server 2003/2008 IPP. What should I do ?
- 15619.01.2012Print on plain paper or bond paper from the Manual feed slot
- 15719.01.2012Print on envelopes, labels or thick paper from the Manual feed slot
- 15816.11.2011The paper is skewed when it's printed.
- 15915.11.2011The "Go to printer's website" option in Windows XP and Windows Vista is not working. / The "Get More Info" option in Windows 2000 and Windows Server 2003/2008 is not working. What should I do?
- 16010.11.2011I am using Mac OS X 10.5. When printing with the BR-Script Printer Driver, the black color is ruddy.
- 16108.11.2011I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 16202.11.2011When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 16302.11.2011When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 16431.10.2011I updated the Web BRAdmin and cannot enable the logging function.
- 16507.10.2011What is SecureEasySetup™, Wi-Fi Protected Setup (PBC*)or AOSS™?
- 16626.09.2011Clean the LED head
- 16726.09.2011Clean the paper pick-up roller
- 16826.09.2011When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
- 16926.09.2011Reprint the last print job
- 17026.09.2011Print a Printer Settings page
- 17126.09.2011Print a Test page
- 17226.09.2011Repack the printer
- 17326.09.2011Jam Rear
- 17426.09.2011Jam Tray 1
- 17526.09.2011Booklet Printing
- 17626.08.2011I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 17705.08.2011The Brother machine does not appear in the "Print & Fax" or "Print & Scan" Utility. (Mac OS X 10.5 or greater)
- 17801.06.2011The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiple networks. (For Windows users)
- 17904.03.2011What is the printable area per page?
- 18015.11.2010The print speed is very slow when I use XML Paper Specification Printer Driver.
- 18115.11.2010Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 18215.11.2010When I print using the XML Paper Specification Printer Driver, the print out result is not what I exepected, it is very different from the original draft or preview or I cannot print at all.
- 18315.11.2010I cannot print over a network using the XML Paper Specification Printer Driver.
- 18415.11.2010Create or view a XML Paper Specification document
- 18508.11.2010When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 18623.09.2010The Brother machine does not appear in the Print Center or Printer Setup Utility. (Mac OS X 10.2 - 10.4)
- 18723.09.2010I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 18830.08.2010Where do I find manuals for my Brother machine?
- 18918.08.2010Print the Network Configuration List
- 19006.07.2010Belt End Soon
- 19106.07.2010WT Box End Soon
- 19210.06.2010I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 19302.06.2010My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 19426.11.2009What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 19504.09.2009What is the recommended paper?
- 19623.07.2009Sometimes the wireless network connection is lost (disabled).
- 19722.07.2009What kind of memory can I use?
- 19810.03.2009Can I buy any MICR toner?
- 19927.02.2009What is the LEAP (CKIP)?
- 20012.12.2008I cannot connect to the print server using my web browser. What should I do?