FAQs & Troubleshooting
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339 Results
- 101Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Advanced Mode (Windows®)
- 102Dial Restriction for Fax sending.
- 103Configure the Store Print Log to Network Settings Using Web Based Management
- 104Load and Print Thick Paper and Labels Using the MP Tray
- 105I cannot save a file downloaded from the Brother support website (For Windows)
- 106Scan from the Brother iPrint&Scan application using Windows Phone.
- 107Delete print jobs from the print queue.
- 108I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 109Printing/ Scanning with the Cloud
- 110Print a web page from iPrint&Scan when using an Android™ mobile device.
- 111Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 112Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 113Select Receive mode.
- 114Use a Macro from Your Computer (Windows®)
- 115Drum End Soon
- 116What is Distinctive Ring and how do I program it?
- 117I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 118The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 119I cannot scan via network.
- 120Enlarge or Reduce Copied Images
- 121What is the default password for my Brother machine?
- 122I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 123I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 124I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 125Wireless setup is requesting a WPS PIN to complete the setup
- 126I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 127I cannot print on a wireless (Wi-Fi) network (Windows)
- 128Scan to Email Attachment Using ControlCenter4 Advanced Mode (Windows®)
- 129Scan to Email Attachment Using ControlCenter4 Home Mode (Windows)
- 130Print Documents Securely Using SSL/TLS
- 131Export the Certificate and Private Key
- 132Import a Certificate and Private Key
- 133Combine multiple scanned documents into a single file with PaperPort™
- 134I cannot find some option in the Printing preferences. (For Windows)
- 135Copy an ID Card
- 136Download a file from the "Downloads" section and save it to Windows 8 computer.
- 137Install the built-in drivers (For Windows 8 and Windows 10)
- 138The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 139On my Brother machine I selected "Scan to Network" using the control panel or SCAN key, but I cannot find my Macintosh.
- 140How to identify your Operating System (OS).
- 141Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 142Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 143Discover the MAC address of the Brother network card
- 144Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 145Change the printer driver settings (Windows/macOS)
- 146Print both sides of paper or a booklet automatically
- 147Size mismatch
- 148Drum !
- 149Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 150The message "ERROR" or "NG" appears on the Transmission Verification Report when I try to send a fax.