FAQs & Troubleshooting
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385 Results
- 101When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 102I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
- 103My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 104Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 105How do I load paper?
- 106When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 107When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 108Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 109I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
- 110A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 111View and print received fax data from ControlCenter4 (For Windows)
- 112Can I still receive a fax if I accidentally answer it on an extension or external telephone?
- 113How do I know which side up my photo paper should be in the tray?
- 114When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 115My machine does regular cleaning cycles in the night. How can I correct this?
- 116What is Infrastructure mode?
- 117Scan a document using "Scanner and Camera Wizard" in Windows XP
- 118Scan a document from a Windows XP application
- 119I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 120Can I adjust the Sleep Mode setting?
- 121I cannot receive a color fax.
- 122How do I load envelopes into my machine?
- 123Images of the thumbnail page from the media (memory) card won't print.
- 124I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 125Configure and use PC-FAX (CUPS) (Linux)
- 126Wireless setup is requesting a WPS PIN to complete the setup
- 127When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 128I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 129I cannot print using my Brother machine on a wireless network (Mac)
- 130Connect your Brother machine to your mobile device via a wireless router or access point.
- 131Printing result in Windows Photo Viewer is light.
- 132Scan from the Brother iPrint&Scan application using Windows Phone.
- 133Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 134Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 135Print a web page from iPrint&Scan when using an Android™ mobile device.
- 136Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 137Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 138Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 139Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 140Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 141Out of Fax Memory
- 142Loading paper in the manual feed slot.
- 143I cannot start ControlCenter4.
- 144I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 145Scan a document and e-mail it as an attachment. (For Windows) (video instructions available)
- 146Scan a text document and convert it into a text file (For Windows)
- 147Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 148Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 149Why does the message "No Response/Busy" appear on my Transmission Verification Report?
- 150Unable to Print 7X