FAQs & Troubleshooting
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303 Results
- 10130.10.2019Scan from the Brother iPrint&Scan application using Windows Phone.
- 10230.10.2019Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 10329.10.2019Large characters are printed incorrectly. (Linux)
- 10429.10.2019The driver installation finished successfully but I cannot print. (Linux)
- 10523.10.2019To install the printer driver easily using a tool. (Linux)
- 10612.06.2019Uninstall printer drivers (Linux)
- 10723.05.2019Forward a fax to another fax machine when my machine has a mechanical problem.
- 10803.04.2019Important points you need to confirm before configuring your Brother machine for a wireless network.
- 10907.03.2019What is Brother iPrint&Scan?
- 11005.02.2019The LCD displays an error code when I use Web icon (Brother Web Connect).
- 11130.01.2019Print command (cupswrapper) (Linux)
- 11229.01.2019When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 11329.01.2019When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 11429.01.2019Command List of brscan. (Linux)
- 11529.01.2019Uninstall the scanner driver. (Linux)
- 11629.01.2019Uninstall Scan-key-tool. (Linux)
- 11724.01.2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 11824.01.2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 11924.01.2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 12024.01.2019I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 12121.01.2019When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 12220.12.2018When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 12327.11.2018When I make a copy the image or text is cut off.
- 12414.11.2018I am sharing my Brother machine. I can print but cannot scan.
- 12513.11.2018Locate files scanned with ControlCenter2 (For Macintosh)
- 12613.11.2018Scan and save a document in PDF format for Macintosh (Scan to File)
- 12709.11.2018Scan a document and save the scanned image to a folder on a local or network hard disk (For Windows)
- 12809.11.2018Scan a document and save the scanned image to a folder on a local or network hard disk (For Macintosh)
- 12908.11.2018Scan a document and e-mail it as an attachment. (For Windows)
- 13008.11.2018Scan a document and e-mail it as an attachment (For Macintosh)
- 13108.11.2018Scan a text document and convert it into a text file (For Windows)
- 13208.11.2018Scan and save a document in PDF format for Windows (Scan to File)
- 13308.11.2018Scan multiple pages into one file instead of each scan being saved as a separate file.
- 13403.09.2018Make a two-sided copy of an ID card.
- 13503.08.2018Connect your Brother machine to your mobile device via a wireless router or access point.
- 13602.08.2018Print the WLAN report
- 13723.07.2018Use the Network Connection Repair Tool (Windows)
- 13805.03.2018"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 13901.02.2018Choose receive mode.
- 14018.01.2018Check the firmware version.
- 14106.11.2017Install Starter Ink
- 14227.10.2017Can I transfer faxes to the PC when my machine has a mechanical problem?
- 14327.10.2017The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 14408.09.2017What is AirPrint?
- 14508.09.2017Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 14612.04.2017The error message of Status Monitor is different from the error message of the Brother Machine or the FAQ.
- 14707.04.2017I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 14816.11.2016My machine does regular cleaning cycles in the night. How can I correct this?
- 14908.09.2016Setting up the Web icon (Brother Web Connect) function.
- 15017.08.2016Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.