FAQs & Troubleshooting
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228 Results
- 10122.10.2020Wi-Fi® indicator is lit in green but the printer cannot communicate with other devices via Wi-Fi.
- 10222.10.2020How can I print data directly from Access 2010?
- 10320.10.2020How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 10415.10.2020The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
- 10515.10.2020How to make labels using "Small Address Labels" (P-touch Editor 5.0 for Mac)
- 10615.10.2020What are the cleaning sheets for? When do I use them?
- 10713.10.2020When I try to print a label, it comes out blank. (for macOS10.15 or earlier )
- 10807.10.2020How do I use a template? (P-touch Editor 5.1 for Mac)
- 10907.10.2020How do I use a template? (P-touch Editor 5.0 for Mac)
- 11007.10.2020Whenever I attempt to open Microsoft Word, Excel, or Outlook, a Security Warning window comes up and warns me that the macros may contain viruses. What should I do?
- 11104.09.2020How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 11226.08.2020How do I create a Name Badge Label using a template? (P-touch Editor 5.0 for Windows)
- 11314.07.2020How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 11409.07.2020How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 11504.06.2020When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 11622.05.2020How do I print labels with higher quality? (P-touch Editor 5.0 for Mac)
- 11719.05.2020How do I print vertical text? (P-touch Editor 5.x for Windows)
- 11819.05.2020How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 11919.05.2020How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 12018.05.2020My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 12113.05.2020How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 12213.05.2020I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 12313.05.2020Which interface cable can I use?
- 12413.05.2020How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 12513.05.2020How do I create a Banner Label using DK-22205 or similar? (P-touch Editor 5.x for Windows)
- 12613.05.2020How do I create a Name Badge Label using a template? (P-touch Editor 5.x for Windows)
- 12701.05.2020The print is horizontally compressed and not shaped correctly.
- 12816.04.2020How do I use the Numbering function? (P-touch Editor Lite LAN)
- 12907.04.2020How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.0 for Mac)
- 13007.04.2020How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.1 for Mac)
- 13106.04.2020P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 13227.03.2020I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 13309.03.2020Labels are jammed in the machine or are not ejected correctly after printing.
- 13409.03.2020The printer does not print.
- 13505.03.2020I cannot select my printer in P-touch Editor. (P-touch Editor 5.x for Mac)
- 13624.01.2020What is the default User ID and Password for BRAdmin Light or Professional?
- 13711.12.2019How do I reset network setting?
- 13809.12.2019I cannot install the CUPS driver and get a message that CUPS does not exist. (Linux®)
- 13909.12.2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux®)
- 14009.12.2019I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 14109.12.2019The printing position shifts vertically or horizontally. (Linux®)
- 14209.12.2019I cannot access the CUPS Web Interface (http://localhost:631) in Ubuntu. (Linux®)
- 14309.12.2019I cannot print from the client computer to the printer on the print server. (Linux®)
- 14409.12.2019I am using AppArmor and I cannot print. (for Ubuntu and openSUSE) (Linux®)
- 14509.12.2019I cannot save the edited text file. (Linux®)
- 14609.12.2019I do not know how to become a superuser in Ubuntu. (Linux®)
- 14709.12.2019Are there any drivers available for FreeBSD? (Linux®)
- 14809.12.2019I cannot install the Linux drivers on multiple Brother printers. (Linux®)
- 14909.12.2019Print free-length labels with the set length (Linux®)
- 15009.12.2019Some of the print options in OpenOffice do not work. (Linux®)