FAQs & Troubleshooting
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148 Results
- 10125.04.2013Black toner marks appear across the page.
- 10225.04.2013Line across the page
- 10325.04.2013White lines or bands or ribbing appear across the page
- 10425.04.2013Gray background
- 10525.04.2013Faint
- 10625.04.2013Print on both sides of the paper (Auto 2-sided/duplex Printing).
- 10725.04.2013Ghost
- 10825.04.2013Page skewed
- 10922.02.2013PRINT OVERRUN
- 11022.02.2013MEMORY FULL
- 11120.06.2012Envelope creases
- 11220.03.2012The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 11320.03.2012DRUM END SOON
- 11420.03.2012REPLACE DRUM
- 11519.03.2012REPLACE TONER
- 11615.02.2012CARTRIDGE ERROR
- 11715.02.2012NO TONER
- 11826.01.2012I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 11920.01.2012Clean the corona wire of the drum unit.
- 12026.12.2011FRONT COVER OPEN or FUSER COVER OPEN
- 12116.12.2011TONER LOW
- 12215.11.2011What is Toner Continue Mode?
- 12302.11.2011When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 12429.09.2011SIZE ERROR DX
- 12528.09.2011What kind of paper can I use?
- 12626.08.2011I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 12711.03.2011What is the recommended paper?
- 12823.12.2010Change the length of time the machine will wait until it goes into Sleep Mode.
- 12915.11.2010The print speed is very slow when I use XML Paper Specification Printer Driver.
- 13015.11.2010Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 13115.11.2010When I print using the XML Paper Specification Printer Driver, the print out result is not what I exepected, it is very different from the original draft or preview or I cannot print at all.
- 13215.11.2010Create or view a XML Paper Specification document
- 13313.09.2010SERVICE CALL
- 13406.09.2010Curled
- 13530.08.2010Where do I find manuals for my Brother machine?
- 13619.08.2010I cannot view documents on the bundled CD-ROM or the Brother web site from my Macintosh 10.4 system.
- 13730.07.2010Clean the paper pick-up roller.
- 13830.07.2010Clean the Drum Unit.
- 13930.07.2010JAM DUPLEX
- 14030.07.2010Clear paper jams.
- 14119.07.2010DUPLEX DISABLED
- 14219.07.2010JAM REAR
- 14319.07.2010JAM INSIDE
- 14419.07.2010JAM TRAY 1
- 14510.03.2009Can I buy any MICR toner?
- 14619.09.2007How do I print a Test page?
- 14719.09.2007How do I cancel print jobs using the printer control panel?
- 14824.08.2006What is the printable area per page?