FAQs & Troubleshooting
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153 Results
- 10122.09.2011Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 10226.08.2011I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 10326.10.2010When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 10410.06.2010I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 10502.06.2010My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 10613.04.2010Functions supported in the Windows 7 built-in drivers
- 10712.03.2010The paper is skewed when it's printed.
- 10810.02.2010I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 10906.10.2009How do I upgrade the firmware of my Brother print server?
- 11021.08.2009I'm using Windows 2000/ XP. I get a mirrored print effect from some applications. What can I do?
- 11122.05.2009How do I clean the inside of the printer and Drum Unit?
- 11210.03.2009Can I buy any MICR toner?
- 11319.11.2007The Drum LED is still lit even after replacing the old drum unit with a new one. What can I do?
- 11412.06.2007I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 11527.02.2007What kind of memory can I use?
- 11607.02.2007I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 11717.10.2006The printer prints incorrect information. Sometimes it prints a couple of characters and then ejects the page, etc..
- 11817.10.2006Data is sent from the PC but the printer does not print. However, the Data LED is blinking. What can I do?
- 11917.10.2006What kind of labels and transparencies can I use?
- 12017.10.2006How to install your Brother device into a Windows® XP environment using the 'In-box' drivers
- 12117.10.2006How do I check the driver version in Windows® NT 4.0?
- 12217.10.2006The printer prints unexpectedly or it prints garbage.
- 12317.10.2006What is a file server based network and do Brother printers work in that type of environment?
- 12417.10.2006How can I change the IP address using the ARP and PING commands?
- 12516.10.2006What kind of paper should I avoid?
- 12616.10.2006What kind of envelopes should I avoid?
- 12716.10.2006What is an 'In-Box'(built-in) Driver' and 'Native Brother Printer Driver'?
- 12816.10.2006How can I install the necessary driver on a Windows®2000 system using the USB interface?
- 12916.10.2006How can I install the necessary driver on a Windows®98/Me PC using the USB interface?
- 13016.10.2006How do I turn off the Quick Print Setup?
- 13116.10.2006How can I use the "N in 1" Printing and "Poster" Printing capabilities?
- 13216.10.2006Using the PING command to troubleshoot problems.
- 13316.10.2006How do I check the driver version on a Mac®?
- 13416.10.2006Where do I find a Parallel or USB interface cable?
- 13516.10.2006What is a Print Server?
- 13616.10.2006The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 13716.10.2006None of the LEDs illuminate.
- 13816.10.2006How do I turn off the Status Monitor using the USB port?
- 13916.10.2006What kind of USB cable should I use?
- 14016.10.2006What kind of paper can I use?
- 14124.08.2006I'm using Mac OS® X 10.3. I cannot print to my printer that is connected to an Apple Airport Extreme Base Station. I am using the PCL printer driver ver.1.00. How can I print?
- 14224.08.2006How do I print a Test page?
- 14324.08.2006How do I perform a factory reset?
- 14424.08.2006What is a peer-to-peer network and do Brother printers work in that kind of environment?
- 14524.08.2006Why are all the lights blinking then the drum light blinking?
- 14624.08.2006I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 14710.05.2006I cannot use the "Modules Update" button on Web BRAdmin.
- 14803.04.2006I'm using Mac OS® X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do?
- 14903.04.2006When trying to print from Mac OS® X the print queue is stopped.
- 15030.03.2006When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?