FAQs & Troubleshooting
Latest |
183 Results
- 10125.03.2016Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 10225.03.2016Can I print from or scan to Android™ Smartphone?
- 10325.03.2016Can I print from and scan to iPhone, iPod touch and iPad?
- 10424.03.2016When I scan a document using ControlCenter, the scanned file size is too big.
- 10524.03.2016I cannot scan via USB. (Mac OS X)
- 10624.03.2016How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 10724.03.2016Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 10824.03.2016In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 10924.03.2016Scan a document in Mac OS X 10.7.
- 11024.03.2016I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 11123.03.2016I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 11223.03.2016Cannot Detect
- 11307.03.2016Ink Low
- 11403.09.2015Install BookScan & Whiteboard Suite onto Windows 10.
- 11527.07.2015I cannot view the HTML format manual (web manual).
- 11618.06.2015The keys on the control panel do not respond or triple beep when I press them.
- 11726.05.2015Printing result in Windows Photo Viewer is light.
- 11815.05.2015Set the date and time
- 11928.04.2015Unable to Scan AX
- 12028.04.2015Unable to Print 7X
- 12128.04.2015Unable to Print 5X
- 12228.04.2015Unable to Print 3X
- 12306.04.2015Is my Brother machine compatible with Windows Vista?
- 12426.03.2015The scanner cover support has come off. (With Video Instructions)
- 12523.03.2015When I print photos, the color quality is not good.
- 12609.03.2015When I print, the pages are smudged with ink.
- 12727.11.2014I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 12820.11.2014How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 12919.09.2014Scan a document in Mac OS X 10.6.
- 13004.06.2014When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 13104.06.2014The edge of glossy paper is smudged.
- 13220.05.2014Unable to Print XX
- 13317.01.2014Scan a document using "Scanner and Camera Wizard" in Windows XP
- 13417.01.2014Scan an image and insert it in a Windows XP application
- 13517.01.2014Scan a document from a Windows XP application
- 13626.09.2013Load envelopes
- 13701.07.2013Load paper in the paper tray
- 13827.06.2013No Paper Fed
- 13905.06.2013Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 14004.06.2013When I print or copy a document with fast mode, the printing is shifted too high on the paper.
- 14103.06.2013Glossy Paper does not feed correctly.
- 14229.05.2013Clean the Scanner to improve the copy or fax quality.
- 14321.05.2013My Brother machine feeds multiple sheets of paper at a time.
- 14420.05.2013Scan a document and save the scanned image to a folder on a local or network hard disk using the SCAN button on my Brother machine
- 14520.05.2013Scan a document and e-mail it as an attachment using the SCAN button on my Brother machine
- 14620.05.2013Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 14725.04.2013I still receive the error message "Paper Jam" after I removed the jammed paper.
- 14825.04.2013High Temperature
- 14925.04.2013Print using only the black ink cartridge when the Color cartridges have run out.
- 15025.04.2013Paper Jam