FAQs & Troubleshooting
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191 Results
- 101Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 102Scan a document in Mac OS X 10.7.
- 103Scan a document in Windows 8 and Windows 10.
- 104When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 105Clean the scanner to improve the copy or fax quality.
- 106I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 107The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 108Reset the network settings to the factory default
- 109I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 110I cannot install the driver when using the Driver Install Tool. (Linux)
- 111I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 112Configure and use the Scan Key Tool (Linux)
- 113Scan using XSane or GIMP (Linux)
- 114Cannot print after a Windows 10 update (June 2020)
- 115Check the remaining ink or toner level (Linux)
- 116My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 117The downloaded driver's name is different from my machine's name. (Linux)
- 118Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 119I installed scan-key-tool, but it does not work. (Linux)
- 120Command List of brscan. (Linux)
- 121Important points for specifying the scan area (Linux)
- 122Uninstall the scanner driver. (Linux)
- 123How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 124I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 125I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 126I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 127To install the printer driver easily using a tool. (Linux)
- 128I want to print using CUPS while keeping SELinux enabled. (Linux)
- 129Firewall port requirements of the Scan Key Tool (Linux)
- 130I cannot print using my Brother machine on a wireless network (Mac)
- 131I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 132Access Web Based Management
- 133Windows 10 Support Information
- 134I cannot view the HTML format manual (web manual).
- 135Enable the Brother machine's network interface.
- 136Use the Network Connection Repair Tool (Windows)
- 137Check the firmware version.
- 138Protect your Brother machine against unauthorised access over the network
- 139How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)
- 140(Video) Set up your Brother machine
- 141Unpack your Brother machine
- 142A blank page is fed from my Brother machine though I don't try to print or copy documents.
- 143Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 144Printing/ Scanning with a mobile device
- 145What is Brother iPrint&Scan?
- 146Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 147The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 148Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?
- 149Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 150Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?