FAQs & Troubleshooting
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344 Results
- 10115.11.2021Set up your Brother machine on a wireless network.
- 10210.11.2021Open the Control Panel (For Windows)
- 10314.10.2021Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 10412.10.2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 10531.03.2021I cannot find some options in the Print dialog box (macOS 11 or later)
- 10619.03.2021I get a TS error when trying to print on a wireless network.
- 10719.03.2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 10802.03.2021The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 10903.02.2021Use Universal Print (Windows)
- 11008.01.2021How do I print since Google Cloud Print is discontinued?
- 11129.12.2020Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 11224.12.2020Printing/ Scanning with the Cloud
- 11324.12.2020Printing/ Scanning with a mobile device
- 11424.12.2020Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 11514.09.2020What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 11627.07.2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 11716.07.2020Cannot print after a Windows 10 update (June 2020)
- 11816.07.2020Updating my machine's firmware using the "Firmware Update" menu or Brother iPrint&Scan results in an error.
- 11906.07.2020Scan using XSane or GIMP (Linux)
- 12006.07.2020Important points for specifying the scan area (Linux)
- 12106.07.2020What driver package format is supported by my Linux distribution?
- 12226.06.2020Unpack your Brother machine and install the toner cartridge
- 12302.06.2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 12402.06.2020Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 12513.05.2020Firewall port requirements of the Scan Key Tool (Linux)
- 12611.05.2020Enable the Brother machine's network interface.
- 12707.04.2020Send Scanned Data to a Network Folder on a CIFS Server
- 12806.04.2020I installed scan-key-tool, but it does not work. (Linux)
- 12906.04.2020Delete a network scanner entry. (Linux)
- 13019.03.2020Check the remaining ink or toner level (Linux)
- 13126.12.2019Restrict computers that can access the Brother machine.
- 13226.12.2019Dial Restriction for Fax sending.
- 13326.12.2019Restrict changing machine settings for users.
- 13425.12.2019Protect your Brother machine against unauthorised access over the network
- 13506.12.2019When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
- 13603.12.2019The downloaded driver's name is different from my machine's name. (Linux)
- 13703.12.2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 13827.11.2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 13930.10.2019Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 14030.10.2019Scan from the Brother iPrint&Scan application using Windows Phone.
- 14130.10.2019Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 14229.10.2019Large characters are printed incorrectly. (Linux)
- 14329.10.2019The driver installation finished successfully but I cannot print. (Linux)
- 14423.10.2019To install the printer driver easily using a tool. (Linux)
- 14510.10.2019Install PaperPort™ 12SE / 14SE (Windows)
- 14627.09.2019Install BRAdmin Professional 3
- 14725.07.2019Black lines down the page
- 14827.06.2019Smudges on printed pages (Poor fixing)
- 14912.06.2019Uninstall printer drivers (Linux)
- 15016.05.2019Important points you need to confirm before configuring your Brother machine for a wireless network.