FAQs & Troubleshooting
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183 Results
- 10109.07.2020How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 10204.06.2020When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 10303.06.2020When I try to use the database function, an application error occurs.
- 10422.05.2020How do I clear paper jam?
- 10522.05.2020How do I print labels with higher quality? (P-touch Editor 5.0 for Mac)
- 10622.05.2020When I print a long label or many labels continuously, printing suddenly stops.
- 10721.05.2020I have an occasional printing problem.
- 10819.05.2020How do I print vertical text? (P-touch Editor 5.x for Windows)
- 10919.05.2020How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 11019.05.2020How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 11118.05.2020My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 11213.05.2020How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 11313.05.2020I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 11413.05.2020How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 11513.05.2020How do I create a Banner Label using DK-22205 or similar? (P-touch Editor 5.x for Windows)
- 11613.05.2020How do I create a Name Badge Label using a template? (P-touch Editor 5.x for Windows)
- 11728.04.2020The message "Paper cannot be fed. (There may be no more paper.)" is displayed on the print monitor screen.
- 11807.04.2020How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.0 for Mac)
- 11907.04.2020How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.1 for Mac)
- 12006.04.2020P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 12127.03.2020I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 12209.03.2020How do I replace the cutter blade?
- 12305.03.2020I cannot select my printer in P-touch Editor. (P-touch Editor 5.x for Mac)
- 12409.12.2019I cannot install the CUPS driver and get a message that CUPS does not exist. (Linux®)
- 12509.12.2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux®)
- 12609.12.2019When printing with Ubuntu 12.04, the print position shifts. (Linux®)
- 12709.12.2019The printing position shifts vertically or horizontally. (Linux®)
- 12809.12.2019I cannot access the CUPS Web Interface (http://localhost:631) in Ubuntu. (Linux®)
- 12909.12.2019I cannot print from the client computer to the printer on the print server. (Linux®)
- 13009.12.2019I am using AppArmor and I cannot print. (for Ubuntu and openSUSE) (Linux®)
- 13109.12.2019I cannot save the edited text file. (Linux®)
- 13209.12.2019I do not know how to become a superuser in Ubuntu. (Linux®)
- 13309.12.2019Are there any drivers available for FreeBSD? (Linux®)
- 13409.12.2019I cannot install the Linux drivers on multiple Brother printers. (Linux®)
- 13509.12.2019The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
- 13609.12.2019Print free-length labels with the set length (Linux®)
- 13709.12.2019Some of the print options in OpenOffice do not work. (Linux®)
- 13809.12.2019Creating a label with OpenOffice (Linux®)
- 13909.12.2019Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 14009.12.2019Can I set a different media width when using an OpenOffice template? (Linux®)
- 14109.12.2019I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux®)
- 14225.11.2019My printer will not print from the P-touch Address Book software.
- 14320.11.2019I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the QL printer was connected, but the installation does not continue.
- 14416.10.2019Uninstalling the printer drivers (Linux®)
- 14516.10.2019Adding a custom media size for continuous tape / roll (Linux®)
- 14616.10.2019Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 14716.10.2019The driver installation finished successfully but I cannot print. (Linux®)
- 14816.10.2019All print jobs have been cancelled and nothing can be printed. (Linux®)
- 14916.10.2019I cannot install or print with a distribution running SELinux (such as Fedora). (Linux®)
- 15016.10.2019I cannot print from RedHat or CentOS. (Linux®)