FAQs & Troubleshooting
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171 Results
- 101Configure the Scan to Email Feature (Linux)
- 102The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 103Configure Network Settings Using the Control Panel
- 104I cannot install the Brother software (Mac)
- 105Copy an ID Card
- 106My Brother machine feeds multiple sheets of paper at a time.
- 107Uninstall the drivers. (macOS 13 or greater)
- 108Reset the Network Settings to Factory Settings
- 109Uninstall the Brother Software and Drivers (Windows)
- 110I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 111I cannot select the file to print in Brother iPrint&Scan (Mac)
- 112Check the remaining ink or toner level (Linux)
- 113When I print images, the quality is not good (Linux)
- 114Where can I download Brother iPrint&Scan application for Mac?
- 115The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 116Delete a network scanner entry. (Linux)
- 117I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 118Update the Driver or Firmware for your Brother machine
- 119I get a TS error when trying to print on a wireless network.
- 120Set the Machine to Power Off Automatically
- 121Install PaperPort™ 12SE / 14SE (Windows)
- 122I cannot save a file downloaded from the Brother support website (For Windows)
- 123(Video) Copy an ID Card
- 124Printing/ Scanning with a mobile device
- 125Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 126Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 127Print the WLAN Report
- 128Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 129Clean the Paper Pick-up Rollers
- 130When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 131I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 132I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 133I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 134I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 135I cannot connect my machine to a Windows 11 computer via USB.
- 136I cannot select my machine to print my files even if I install the Full Software Package (Mac)
- 137The downloaded driver's name is different from my machine's name. (Linux)
- 138I installed scan-key-tool, but it does not work. (Linux)
- 139Command List of brscan. (Linux)
- 140How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 141Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 142Updating my machine's firmware using the "Firmware Update" menu or Brother iPrint&Scan results in an error.
- 143Sleep
- 144Check the firmware version.
- 145Open the Status Monitor (Windows)
- 146Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 147A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 148After replacement or repair of the Brother machine, uneven color streaks stand out when printing from the computer. (Windows)
- 149High Temperature
- 150Discover the MAC address of the Brother network card